Dispatcher

at Actalent in Willowbrook, Illinois, United States

Job Description

Job Title: Project CoordinatorJob Description

As a Project Coordinator, you will be responsible for coordinating project tasks, scheduling personnel, materials, subcontractors, and equipment based on project needs, skills sets, and availability. Your role includes generating Work Order Documents, dispatching technicians, and notifying customers. You will answer customer phone calls, manage a shared mailbox, and ensure customer interaction and satisfaction by addressing concerns and responding to special requests. Additionally, you will log service start-ups and work requirements in the job tracking system, maintaining communication with all Project Managers and HVAC Field Technician Supervisors to efficiently assign and dispatch Controls Technicians and HVAC Technicians.

Hard Skills

+ Project coordination

+ Scheduling

+ Customer service

+ Document generation

+ Job tracking

Soft Skills

+ Communication

+ Customer interaction

+ Problem-solving

Job Type

This is a Contract-to-Hire position with a duration of 12 Month(s).

Work Site

This is a fully on-site position in Willowbrook, Illinois.

Work Environment

The role requires interaction with various departments and direct communication with clients, ensuring their satisfaction and addressing their project-related concerns.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.