at Deloitte in Arlington Heights, Illinois, United States
Job Description
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Facilities Management System Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you’ll do/Responsibilities
+ Determine, define and gather requirements for application/functions being developed
+ Work with business users, business analysts and system analysts to interpret and create system specifications
+ Identify, define and document the IT enablers of the business processes in need of improvement/implementation:
+ Perform feasibility study/cost benefit analysis
+ Develop and communicate business requirements
+ Evaluate and analyze current work-flow processes to determine feasibility of re-engineering and /or automation
+ Explore application package functionality to satisfy business processing requirements
+ Assist the Functional Configure application package to satisfy business processing requirements as needed
+ Provide end-user support for applications/functions when required
+ Answer application functionality questions
+ Balance proactive analysis and assistance demands
+ User application meetings: Coordinating, attending, participating
+ Support business forms considered to simple to medium complexity with the end-users
+ Evaluate, review and test applications/functions
+ Collaborate on technical and end-user documentation needed to support and use the application/function (for developed objects)
+ Develop/write training materials and courses for app support resources
+ Develop/write “app support operator” guides
+ Develop/write “app support procedure” guides
+ Collaborate on and maintain project plans and related project management documentation
+ Provide detailed project/task estimates and assist business customers with prioritization
+ Supervise contract resources as needed to ensure standards are met
+ Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
The TeamThe Enterprise Operations as a Service Offering addresses our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements through our 5 key offerings: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, Finance Operations.
Qualifications Required+ Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ 5+ years’ experience working as a Systems Analyst
+ 5+ years’ experience in Healthcare IT
+ 2+ years’ experience in Facilities Management software
+ Limited immigration sponsorship may be available
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
+ Role is remote
Preferred+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
+ Excellent Written and Communication Skills
+ Ability to deliver technical demonstrations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $77,000 to $117,000.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.