PLACEMENT CLEARANCE DESK WORKER

at Department of Children and Family Services in Springfield, Illinois, United States

Job Description

About the Agency & Marketing Statement

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Placement Clearance Desk Worker.  Under direction, this position will conduct involved searches from multiple informational sources to provide authorization or denial for placement of Department youth in care in licensed foster homes and unlicensed relative homes.  The position will conduct background checks and review printouts.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s call operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.  

1. Serves as Placement Clearance Desk Worker


2. Processes background checks requested from the SACWIS LEADS Request Log by conducting criminal background checks and reviewing printouts


3. Regularly checks the Placement Clearance Desk (PCD) e-mailbox and fax for waivers and holds


4. Responds to calls from various department and purchase of service staff requesting information on placement clearances, holds, background checks, and Recipient Identification Number (RIN’s)/temporary medical cards


5. Maintains LEADS Log of all inquiries made to the Law Enforcement Agencies Data System and maintains LEADS certification


6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

1. Requires knowledge, skill, and mental development equivalent to completion of high school


2. Requires 2 years of office experience


3. Requires ability to keyboard accurately at 45 wpm

1. Requires ability to pass a background check


2. Requires ability to secure and maintain Illinois State Police LEADS certification


3. Requires ability to work mandatory overtime

Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience.