at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
SUMMARY
We are seeking a Project Manager to join the Client Change Management group. Our team works closely with Clients, Technology, Operations, Relationship Management and Product to deliver effective change management from change initiation through to implementation and benefits realization. The group is responsible for program management, project management, business consultancy, and business analysis.
PRIMARY RESPONSIBILITIES
- Create Project Management documentation: Project Plan, Stakeholder Analysis, Issues Log, & Project Governance
- Understand Business Requirements, Current/Future State Process flows, & Test Cases to effectively lead a project.
- Act as the main point of contact and build relationships with clients, in-house technology partners, operational areas, management and product development during the Software Development Lifecycle (SDLC)
- Identify and communicate bespoke client requirements to work with internal business and IT partners to address
- Facilitate client meetings including producing agendas, status reporting, and document next steps
- Manage multiple projects simultaneously from beginning to end
- Work closely with teams across the organization to ensure operational readiness.
- Ensure all escalations are identified and communicated to management appropriately.
KNOWLEDGE & SKILLS
- Ability to own, lead and deliver multiple initiatives to improve the service delivery, efficiency and relationships.
- An effective communicator and facilitator with strong analytical and presentation skills.
- Results oriented, takes initiative to identify areas to add value and executes quickly and effectively.
- Knowledge and demonstrated experience with Project Management tools, deliverables, and reporting.
- Experience identifying key performance indicators, creating dashboards and developing project metrics.
- Experience with Microsoft's suite of tools such as SharePoint, Microsoft Teams, and Power BI preferred.
- Basic understanding of institutional investment industry, including markets, instruments, and transactional impact.
- Certification related to Project Management or Business Analysis preferred; PMP, IIBA, etc.
QUALIFICATIONS
- 5+ years of experience executing complex initiatives in financial services.
- Solid experience with the full range of communication skills - written and verbal.
- A College or University degree and /or relevant proven work experience is preferred.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
