at Illinois Department of Innovation & Technology in Springfield, Illinois, United States
Job Description
35% Under administrative direction, serves as an Electronic Commerce Analyst II for the Department of Innovation & Technology (DoIT), supporting the Illinois Department of Revenue (IDoR):
- Coordinates and conducts complex application development using programming languages in database design and program design.
- Provides application and user support and uses supplied tools for testing new processes.
- Conducts and coordinates in-depth technical research and feasibility studies to determine the best application needs for users.
- Confers with users to identify functional and security requirements and to determine application requirements.
- Performs system analysis by charting process flow.
- Performs specification writing, coding, testing, audit trails.
- Performs version control using GIT (global information tracker) software or variations of.
- Develops control procedures, inputs/outputs, forms design, and interactive system procedures.
- Prepares testing plans, test scripts, and test data for new or modified programs and SQL code.
- Performs testing, ensuring logic paths are tested and other areas of the Integrated Tax System are not impacted.
- Evaluates test results to verify conformance with program objectives and performs fine tuning of applications.
- Prepares user and operational guidelines, operational manuals and application or system documentation.
- Follows DoIT/IDoR adopted system design methodology to ensure the integrity of the Section meets the required standards of security, efficiency, and scope of the system.
- Utilizes IBM DB2, SQL Server, C#, VB.NET, JAVA, UDB Relational database, Xtensible Markup Language (XML), eXtensible Markup Language Schema Definition (XSD) and XmlSpy in performance of duties.
20% Serves as a liaison with user community for changes and enhancements to the Electronic Commerce Unit:
- Analyzes service requests, identifies system changes, and develops integrated work plans and cost benefits.
- Makes complex systems modification design changes and prepares complex modifications.
- Evaluates systems needs as part of long-range planning efforts.
- Provides recommendations for system changes/enhancements to management.
15% Serves as a project coordinator on highly complex projects while independently planning, developing, and implementing techniques for gathering and interpreting data:
- Offers technical guidance for staff to follow for completing assignments.
- Interprets and explains policies and procedures.
- Monitors project/team work to ensure quality assurance and control measures are applied.
15% Serves as a primary support for scheduled and remedial maintenance to the assigned applications:
- Schedules processes, reviews history of processed jobs, and responds appropriately to any abnormal completion status.
- Provides status reports to management.
5% Keeps abreast of new developments in the Information Technology (IT) field:
- Continues education by attending meetings, training sessions, seminars and conferences to increase familiarity with and remain current on IT products, vendors, techniques and procedures.
- Attends demonstrations and exhibitions related to assigned operations.
5% Analyzes and recommends new procedures and techniques to improve the supported application systems:
- Adheres to adopted methodology standards to ensure integrity of each system/sub-system during maintenance/enhancement activities.
5% Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
