at CDW LLC in Vernon Hills, Illinois, United States
Job Description
Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
Position Summary
This position will primarily focus on designing and delivering best-in-class Data solutions for CDW clients. This position plans, directs, and coordinates activities of designated Data projects and associated personnel, subcontractors, and vendors to ensure that client service delivery is effectively managed on all dimensions: budget, timeline, quality, deliverables/outcomes, teaming/collaboration and updates/communication with a high degree of client satisfaction.
The Principal Consultant contributes to the development and evaluation of junior personnel via apprenticeship and QA activities to ensure efficient operation of the function. This position is responsible for meeting team financial objectives through efficient SOW delivery and early escalation of potential change requests. The Principal Consultant teams with other consulting and sales colleagues to develop a "trusted advisor" relationship with clients with the specific objective of achieving further penetration into accounts and attaining meaningful follow-on sales.
Primary Duties & Responsibilities
Delivery
Regularly serves in the lead consultant role on a project team to provide guidance to other team members. Serve as the executive program manager with responsibility for managing client expectations for specific Data projects, while seeking and fostering additional opportunities with clients. As part of this role, is responsible for managing the quality assurance process to deliver quality on-time deliverables.
Assumes a leadership role in evaluating the clients' requirements considering leading-edge technology and best in class structure and operating models
Provides input and quality checks final recommendations for technology solutions to meet business requirements
Consistently achieves outstanding Client Satisfaction results on all consulting engagements
Reviews and understands all assigned Statement of Work (SOW) in/out-of-scope activities and deliverables prior to services delivery
Participates in determining business requirements, technical requirements, and solution architecture for clients
Understands the business factors and motivators driving technology decisions with clients
Provides technical team leadership and guidance to a project's technical team by carrying out the following responsibilities:
Assigning analysis, design, and development tasks to team members
Coordinating all technical team responsibilities such as installation, configuration, development, deployment, and support of user testing
Conducting technical reviews of all materials and deliverables for content, consistency, and accuracy of the solution
Prepares and completes technical design inspection of other team members
Communicates status of engagement to the customer, CDW' Services management, and CDW reps as appropriate during the engagement
Recognize issues, risks, delays, etc. of the project and communicate immediately to the appropriate customer or CDW team member
Gathers feedback and input from team members and works with senior project staff to optimize client relationship and improve quality
Consistently achieves outstanding Client Satisfaction results on all consulting engagements
Maintains accountability to work estimates and project financials
Builds client-focused relationships with clients to identify business challenges
Makes recommendations to solve client problems
Complies with all-time compliance and time entry guidelines
Meets billable utilization targets
Practice Development:Supports activities that drive practice growth and profitability
Pre-Sales
Directly interacts with clients, sales personnel and CDW Presales Architects to identify, qualify, and validate client requirements for technology solutions. Pursuit activities include meeting with C-Suite personnel, creating and delivering presentations to drive Data solutions
Creates solution prototypes and POCs which illustrate business value and garner client buy-in
Provides technical perspective to ensure a realistic estimation of scope, cost and level of effort for proposal generation
Creates proposals and contractually sound Statements of Work (SOWs), solution work estimates, and total solution pricing for profitable post-sales delivery integration, implementation and delivery. Provides significant and demonstrated services solution sales to meet practice goals
Develops Cost/Benefit Analysis and rationale for large complex projects or... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
