at University of Illinois at Chicago in Chicago, Illinois, United States
Job Description
Healthcare Interpreter - Excellence and Experience Office
Healthcare Interpreter - Excellence and Experience Office
Hiring Department: Excellence and Experience Office
Location: Chicago, IL USA
Requisition ID: 1026212
Posting Close Date: July 25, 2024
Position Number: CF3159
About the University of Illinois Hospital & Health Sciences System (UI Health)
The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.
This is a full-time and benefits eligible position. UI Health offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.
Description:
To provide in-person Spanish interpreting services to patient and their families in ED.
Duties & Responsibilities:
Healthcare Interpreter as Language Support Services:
Assists patients, employees, and visitors wherever interpretation is required at UI Health
Renders correct concepts and meanings between preferred language and English following complexity, clarity, tone, and style from one language into another while upholding the correct rules for grammar and syntax in both languages.
Understands protocol and terminology in the healthcare industry.
Attends professional and/or administrative meetings to keep informed on policies, procedures, practices, and specific patient cases of the medical system.
Provides strict renditions of the messages including every detail of the conversation and must be prepared for challenging assignments at any time.
Honors interpreter code on conduct and interpreter ethical boundaries. for example:
Stays attached from the conversation and remains neutral and objective at all times.
Avoids interaction with LEP without the provider's permission.
Employs good customer service, including but not limiting to:
Excellent communication skills
Clear enunciation
Pleasant and professional voice
Polite forms of expressions
Culturally sensitive
Follows instructions of providers and clarifies any confusion to assure an effective encounter.
Remains calm during assignments in the event that one of the primary speakers is medically challenged, incoherent, distraught, or experiencing an emergency or end of life situation.
Must be available and punctual for encounters, as assigned during entire work shift.
Must report completion of assignment to the office of Language Support Services.
Accountable for entering data and creating reports.
Participates at departmental staff meetings, in-service workshops, enterprise, and community related events, as required.
Provides awareness of and sensitivity to the needs of the LEPs and deaf and hard of hearing as needed.
Assists department with planning. deployment. and troubleshooting of VRI needs.
Perform other related duties and participate in special projects as assigned.
Minimum Qualifications Required:
High school graduation or equivalent.
National Certification from the Certification Commission for Healthcare Interpreters (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI).
Fluent in at least one non-English language; Spanish, American Sign Language (ASL), Mandarin, Polish, Cantonese, Russian, Korean, Vietnamese, Arabic, etc.
To Apply: For fullest consideration click on the Apply Now button, please fully complete all... For full info follow application link.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The University of Illinois Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.
