at Salesforce in Chicago, Illinois, United States
Job Description
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Job CategoryEnterprise Technology & Infrastructure
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
The Office of the CEO is re-imagining how to extend our CEO's reach and impact by showcasing Salesforce tools, technology and tenacity. We are harnessing the power of Data Cloud + AI + Trust to build a CEO360 org and technical roadmap that delivers the next generation of data insights, 'wow' experiences, and operational efficiency.
The ideal candidate leads with customer centricity, why-not ingenuity, and what-if imagineering. Backed by Trailhead Ranger credentials and Salesforce certifications, they ensure that data integrity, integration and insights are the heart and soul of the CEO office.
The Principal Technical Architect joins a small but mighty team that punches above its weight and prides itself on trust, teamwork and timeliness. We work with key stakeholders across an expanding Office of the CEO to help streamline and optimize CEO engagement, priorities and measurable impact.
Responsibilities
Help re-invent the daily operation, configuration, administration and impact of our Salesforce instance, Stakeholder360, aka SH360 - focus on stakeholder needs, optimize the way we work, and prioritize team regardless of task
Play a lead role in the SH360 Transformation Project - e.g., predictive reports and dashboards, data consolidation, integrations with Slack, Tableau, CRM Analytics, and Org62
Co-develop the future roadmap for "SH360 Next" that showcases Salesforce on Salesforce, Data Cloud, Einstein One and the best-of industry solutions
Use CRMA to develop data visualizations that make it easier for our CEO to connect with the right executives across the Salesforce ecosystem - consolidate data from Org62, SH360 and external data references
Passion for process improvement, governance, integration, and 'wow' user experiences
Demonstrate gnarly problem-solving, strategic thinking and decision-making - lead by example
Collaborate with internal stakeholders and cross-functional teams - connect data, people and purposeRequired Skills/Experience
8+ years of relevant work experience, e.g., sys admin, product architect, customer success, systems engineering or sales operations
Bachelor's degree in business, marketing, a technical field - or equivalent work experience
Certified Salesforce Administrator and Application Architect required; Advanced Administrator and Platform App Builder preferred
Strong process, project management, and analytical skills - relevant experience with CRM Analytics, Tableau, and Data Cloud
Proven ability to synthesize data, summarize issues, and think outside the box
Rockstar technical wizardry, curiosity, keen sense of humor and humility
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation,... For full info follow application link.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
