Program Assistant 2

at Northwestern University in Evanston, Illinois, United States

Job Description

Job Opening Id: 50657

Department: WCAS Administration
Salary/Grade: NEX/10

Job Summary:

This position provides administrative support to the academic operations and programs of the Weinberg College Office of Undergraduate Studies and Advising (“OUSA”). In particular, this position supports 21 faculty College advisors and the Assistant Dean for Academic Advising and is responsible for scheduling student advising appointments, scheduling adviser coverage for daily drop-in advising shifts and supplemental advising related to key academic deadlines, and providing administrative support for academic processes and procedures. 

The program assistant is part of the staff team that handles frontline reception across the OUSA’s two buildings.  As a primary point of contact for students, faculty, staff, parents, and others who call or visit the Office of Undergraduate Studies and Advising, the ability to problem-solve, multi-task, and attend to detail-oriented administrative work while also providing a positive customer service experience is vital to this role.  Additional responsibilities may include serving as backup for other staff within the unit and providing extra support for OUSA-run events, particularly during new student orientation and end-of-year celebrations. 

This is a full-time, 37.5 hpw, position with the opportunity to work remotely 1-2 days per week.  The schedule is subject to change during some weeks depending on the business needs of the office.  Occasional evening and weekend hours may be required for special events.  The target hiring range for this position will be between $36,057 - $50,699 per year, which is $18.42 - $25.90 per hour. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.