at JPMorgan Chase in Chicago, Illinois, United States
Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager on the Global Banking Sales Experience and Insights Delivery team, you will have the opportunity to shape the strategic vision and delivery of innovative solutions that improve the efficiency and effectiveness of Global Banking sales teams. You will work closely with partners across Product, Engineering, Design, and Data to ensure the timely development and deployment of high-impact sales capabilities, while defining the strategic roadmap of critical portions of the broader Sales Enablement program.
Job Responsibilities:
+ Strategic Leadership: Develop and communicate a compelling product vision and strategy that aligns with the broader organizational goals. Set measurable Objectives and Key Results (OKRs) to track impact and drive accountability.
+ Cross-Functional Collaboration: Lead and inspire cross-functional teams, including Design, Engineering, and Business partners, to co-create the target state experience for front office teams. Translate this vision into well-defined requirements for development.
+ Product Discovery and Analysis: Oversee the discovery and analysis of user needs, business requirements, technical limitations, and regulatory constraints. Ensure the creation of comprehensive Product Requirements Documents (PRDs) and user stories.
+ Roadmap Prioritization: Partner closely with senior stakeholders across the Commercial & Investment Bank to align on roadmap prioritization and ensure strategic initiatives are effectively executed.
+ Data-Driven Decision Making: Conduct qualitative and quantitative analyses using data from multiple sources. Utilize insights to inform feature design, track user adoption, and evaluate program success.
+ Release Management: Collaborate with Engineers, Architects, and Scrum Masters to manage product releases. Define and oversee end-to-end testing to ensure high-quality deliverables.
+ Communication and Roll-Out Strategy: Develop and implement roll-out and communication strategies for new capabilities and features. Partner with key support and training teams (e.g., Customer Success) to ensure seamless adoption and user satisfaction.
Required Qualifications, Capabilities, and Skills:
+ 6 + years of experience in product management or business analysis for a software product, preferably within a financial services firm, tech firm, or startup.
+ Proven track record of leading cross-functional teams and driving strategic initiatives to successful outcomes.
+ Deep understanding of user-centric design principles, software development lifecycle, business process analysis, and software testing.
+ Exceptional verbal and written communication skills, with the ability to tailor messages to diverse audiences, including senior executives.
+ Strong quantitative and qualitative problem-solving skills, with the ability to turn complex analyses into actionable recommendations.
+ Familiarity with basic software and data engineering concepts (e.g., micro front-end architecture; APIs; structured vs. unstructured data).
Preferred Qualifications, Capabilities, and Skills:
+ Experience working with Customer Relationship Management (CRM) software.
+ Proven success in leading digital transformation initiatives, including journey design, prototyping to scale, and tech innovation projects. Strong interest in operating model design and business strategy.
+ Familiarity with data analysis and visualization tools including Python, Tableau, and QlikSense
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
New York,NY $118,750.00 – $200,000.00 / year
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