at JPMorgan Chase in Chicago, Illinois, United States
Job Description
We’re seeking a professional to work cross-functionally across technology, marketing, and sales to guide and onboard an Event Management platform. The incumbent must have product management experience and be able to design and develop solutions that improve the Commercial Banking event end to end process.
As an Event Management Product Owner, in Commercial Banking, you will work cross-functionally across technology, marketing, and sales to guide and onboard an Event Management platform. You have product management experience and are able to design and develop solutions that improve the Commercial Banking event end to end process. You understand digital marketing projects/demands, product ownership methodologies and business to business marketing trends.
Job Responsibilities
+ Enable Client Engagement and Events Team with self-service capabilities, increasing speed to market for event invitations/communications
+ Simplify end-to-end workflow of event planning and project management processes (e.g., calendar, budget management, etc.) by onboarding a new event management platform
+ Ensure data management and risk/controls requirements are addressed throughout design process, adhering to evolving data privacy laws while also enabling personalized event experiences and end-to-end reporting
+ Onboard Event Management platform to help translate business strategy into product strategy
+ Work with tech to develop MVP (minimum viable product) by end of year
+ Plan and carry out product launch including go to market and training
+ Own and execute product roadmap and strategy, defining and executing against OKRs and KPIs
+ Serve as the strategy lead for event management including requirements gathering, features, user story grooming and acceptance criteria
+ Work directly with Client Engagement, Senior Leadership and Events teams to understand end to end process and translate into use cases for solution design
+ Understand integration points between two platforms and troubleshooting/applying workarounds if necessary
+ Ensure compliance to regulatory requirements and controls
Required Qualifications, Capabilities and Skills:
+ Bachelor’s degree and 4+ years of product or project development experience
+ 1+ years of experience in Product Management and/or Product Development
+ Experience with Event Management Platform such as Stova (formally known as Aventri) or RainFocus
+ Strong product ownership skills including experience in designing and delivering product solutions
Preferred Qualifications, Capabilities and Skills:
+ Demonstrated knowledge of digital marketing strategies and tactics, preferably in a B2B environment
+ Ability to work in a highly regulated, fast-paced, and matrixed environment
+ Must be flexible and able to reprioritize depending on business needs
+ Excellent listener, strategic thinker, and problem solver
+ Superior written and verbal communication skills; strong attention to detail
+ Technical skills desired: database management, basic HTML/CSS, marketing automation, Excel, PowerPoint, project management/collaboration tools (E.g. WorkFront, Jira)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
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