at Discover in Riverwoods, Illinois, United States
Job Description
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it – we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
The Product Delivery team is an integral part of the International Client Services organization at Discover and is accountable for the delivery of technical products to our partners in the Americas region. This role will join the Product Delivery team responsible for the delivery of these technical products in the region.
This individual executes strategy for advanced payment products including EMV, Transit, 3DS, Tap on Mobile/Phone and QR Code with a variety of regional payment partners in the Americas region (Issuers, Acquirers, Gateway, etc.). Works closely with business partners to identify market requirements to be incorporated into the product, and provide support to the internal teams as they promote products and services to clients. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
The role will execute and deliver products to our clients by successfully working through challenges and collaborating with multiple stakeholders and will play a central role providing structure and subject matter expertise throughout the product implementation lifecycle.
Responsibilities
+ Ensures product delivery goals are met by providing SME support to internal and external partners to deliver against the strategy.
+ Defines and aligns product delivery approach and goals for allocated markets/partners across key business partners and manages clear communications around progress against strategy.
+ Collaborates across team to ensure appropriate tracking of metrics, reporting, project status. Assesses opportunities to improve product delivery processes and develop efficiency programs.
+ Identifies opportunities to effectively utilize incentive budget.
+ Represents DFS at industry and client events, and prepare and deliver SME-level presentations to multiple levels of internal and external management.
Qualifications You’ll Need
The Basics
+ Bachelor’s Degree in Business Administration and Management, Engineering, Information Technology, Finance, or related field
+ 6+ years of experience in EMV, Banking, Payments, Certification, Smart Cards, Contactless NFC, QR code, 3DS or related
+ In lieu of a degree, 8+ years of experience in SRC, EMV, Banking, Payments, Certification, Smart Cards, Contactless NFC, QR code, 3DS or related
Bonus Points If You Have
+ 8+ years of experience in SRC, EMV, Banking, Payments, Certification, Smart Cards, Contactless NFC, QR code, 3DS or related
+ Working knowledge of EMV terminal certification and level 3 terminal implementation requirements in the acquirer, terminal vendor, PSP or merchant domain
+ Spanish -Written/verbal communication skills
+ Strong business experience while still understanding technical concepts.
+ Possess an aptitude for operational excellence. Not afraid to challenge the status quo.
+ Be a problem solver – identify problems/opportunities for improvement at the root cause and implement fixes that have a global impact.
+ Highly driven individual who is results-oriented and has the aptitude to continuously learn about new products/features.
\#LI-BP1
Application Deadline:
The application window for this position is anticipated to close on Jul-16-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
+ Paid Parental Leave
+ Paid Time Off
+ 401(k) Plan
+ Medical, Dental, Vision, & Health Savings Account
+ STD, Life, LTD and AD&D
+ Recognition Program
+ Education Assistance
+ Commuter Benefits
+ Family Support Programs
+ Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
