Global Denials Operations Coordinator

at R1 RCM in Chicago, Illinois, United States

Job Description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.?

As our Global Denials Operations Coordinator, you will be responsible for the successful integration of the global and domestic Denial teams. Every day, you will be involved in inventory management, employee training and development, and Standard Operation Procedure (SOP) creation. You will manage selection processes, operating budgets for global scaling, and the implementation of all new client workflows. You will partner with the directors to increase productivity through processes, worklists, and task simplification and standardization. You will lead the development and reorganization of global support and operational teams. You will also monitor and build the necessary reporting systems to support productivity, QA, and efficiency of resources.

To thrive in this role, you have a strong knowledge of denials & accounts receivable processes and best practices, experience in managing a global staff / global function, and understand organizational revenue/inflow goals. You can confirm that the global quality audit team conducts consistent staff audits and quality reviews and have the ability to work effectively with clients, payers, and internal stakeholders.

Here’s what you will experience working as a Global Denials Operations Coordinator:

+ You will be responsible for operational excellence and efficiency to enable us to make accurate data-informed decisions.

+ Train,mentor, support, and coach the global team (new and existing) providing feedback and education.

+ You will communicate and collaborate with global and domestic leaders andassist the global revenue recovery team with account management and in achieving ultimate success.

+ Ensure global team monitors production standards and is the ultimate approver of all administrative areas of production.

+ Performs account reviews and assists with inventory audits.

+ Updates leadership and informs executive team on matters affecting global operations.

+ Assists with guidance for global team’s adherence to set KPI expectations.

+ Owns all internal, operational, global-facing SOPs with both global and domestic leadership.

For this US-based position, the base pay range is $45,409.55 – $87,948.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving – and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team – including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

To learn more, visit: R1RCM.com

Visit us on Facebook (https://www.facebook.com/R1RCM)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol “RCM.”