at Teksystems in Chicago, Illinois, United States
Job Description
Description:
4+ years of experience of a mix of helpdesk and desktop.
- AD password resets
- Physical computer moves/hardware troubleshooting
- O365 troubleshooting
- break/fix
- A/V support
- Windows 10 support
- working off a ticketing system
- experience with network/server troubleshooting and diagnostics
- Remote support
- Webconferencing support and troubleshooting (they use Teams and Skype)
Skills:
Support, Help desk, Customer service, Troubleshooting, Hardware, Windows, Password reset, Ticketing system, desktop, helpdesk, active directory, a/v, HP, Windows 10, Windows 7, o365
Top Skills Details:
Support,Help desk,Customer service,Troubleshooting,Hardware,Windows,Password reset,Ticketing system
Additional Skills & Qualifications:
There is not a dedicated team for executive support, so this person may have some interaction here. Must be generally polished and professional.
This person must have demonstrated experience with out-of-the-box thinking and problem-solving. The successful candidate will take a very proactive approach.
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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