at Teksystems in Libertyville, Illinois, United States
Job Description
Description:
- Deploy, install, modify, and repair user hardware and software systems
- Consult with users and managers to identify improvements for hardware and software solutions
- Work with IT team to build user documentation to introduce new systems and decrease ticket volume
- Identify third party training material that may be beneficial to the organization
- Assist senior IT staff in in network design, deployment, and tuning
- Assist in Windows Active Directory access, file share, and policy management
- Resolve staff-submitted tickets and identify common support trends
- Assist in Windows Active Directory access, file share, and policy management
- Assist with other infrastructure projects as required
Skills:
Deployment, Active directory, Troubleshooting, Hardware, Windows, Imaging, Customer service, Technical support, Desktop, Windows 10, End user support, Office 365, Help desk support
Additional Skills & Qualifications:
Education/Certification
- CompTIA A+ Certificate or Equivalent (nice to have)
- CompTIA Network+ Certificate or Equivalent (nice to have)
- High School Diploma or Equivalent
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
