at JPMorgan Chase in Chicago, Illinois, United States
Job Description
You are a production fast-paced environment enthusiast. You have found the right team!
As a Project Manager in the CIS New Admin department. You will support the Public Sector Operations senior leadership team, help solve complex problems and address strategic issues critical to the business. You will work closely with Operations business owners, Technology partners, Product team and the client to track key deliverables. Projects will include developing strategies to support new business growth, assessing and planning operations capacity, leveraging data to identify performance and process improvement opportunities, as well as managing other key business initiatives. Projects are typically team-based and include heavy interaction and collaboration with leaders and employees across the division.
Job responsibilities:
+ Oversee strategic project initiatives from conception to completion, develop and implement project plans, ensuring alignment with key organizational goals
+ Understand and represent business requirements for client and operations business owners
+ Collaborate with cross-functional teams to motivate project successes and timely deliveries
+ Generate regular project status reports, executive summaries, meeting minutes, and action items
+ Perform impact analyses for business initiatives to determine key business groups that will be required to undergo technical or operational process changes
+ Document end-to-end process flows, including client interactions and operations changes
+ Motivate progress on tasks and actions through regular status meetings with business partners
+ Monitor and report project progress to executive leadership
+ Escalate deliverable delays and document “path to Green status”
+ Conduct walk through and product overview/process change sessions to update stakeholders and user groups
+ Foster a culture of inclusion, focused on innovation, efficiency, and continuous improvement
Required qualifications, skills and capabilities:
+ Proven experience in project management at a senior level
+ Must have Project Management Certification.
+ Demonstrated ability to motivate end-to-end process reviews and process re-engineering
+ Able to learn the technical and operational aspects of Receivables Operations quickly
+ Excellent written and verbal communication skills, with the ability to present in a clear and action oriented manner
+ Create executive presentations, project status scorecard for senior manageme
