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Patient Assistance Counselor II

at Teksystems in North Chicago, Illinois, United States

Job Description

Why Apply?

Opportunity for a pay increase when going permanent - Comprehensive medical, dental, vision, mental health and prescription drug coverage? - Sick pay and medical leave - Life and disability insurance - Flexible spending accounts to help pay for health expenses using pre-tax dollars* - Retirement Savings Plan - Employee Stock Purchase Plan, available in most countries outside the U.S. - Housing and transport allowances, available outside the U.S. - A phased retirement program* - Paid vacation and company holidays - Two paid days off to volunteer, in addition to company-wide volunteer week - Paid leave for new parents welcoming a child through birth, adoption, surrogacy or fostering - Paid leave and support for people caring for sick family members - Support for family planning, including adoption and surrogacy assistance*

Description:

The Patient Assistance Counselor II PAC provides support to those patients who are uninsured underinsured who have limited benefit coverage and or who have high out of pocket prescription and medical expenses which may qualify them into the Patient Assistance Program. The PAC provides high quality customer service to both patient and healthcare providers HCPs for specialty prescription medication provided by the Patient Assistance Program. The PAC will coordinate review of all application documents conduct insurance investigations when applicable assess patients financial information and provide an outcome status to patients and HCPs.

Work Enviornment:

The hours of operation are 7am-7pm CST. Shifts will be assigned, candidates do not get to choose their shift Training schedules will run 8:00 am – 4:30 pm CST 6-10 weeks Once released from training you will be assigned a shift based on business needs. Required to have access to a secure and private location to work from daily.

Skills & Qualifications:

5+ years of Insurance Verification/Prior Authorization 3+ Years of healthcare call center experience Previous experience being held to performance metrics

-Experience working complex denied claims

-Patient counseling experience w/insurance verification

-Ability to show high level of empathy

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Job Posting: JC262521345

Posted On: Jul 13, 2024

Updated On: Jul 17, 2024

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