at Loyola University Chicago in Chicago, Illinois, United States
Job Description
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Position Details Position Details Job Title OFFICE ASSISTANT Position Number 8101865 Job Category University Staff Job Type Full-Time FLSA Status Non-Exempt Campus Rogers Park-Lake Shore Campus Department Name CAMPUS TRANSPORTATION Location Code CAMPUS TRANSPORTATION (07060A) Is this split and/or fully grant funded? No Duties and Responsibilities- Assists the Campus Transportation Manager in the daily operations of the Campus Transportation Department and all related functions to ensure that parking operations run efficiently and effectively on both Lakeside Campuses.
- Responsible for following all established departmental procedures and policies.
- Investigates customer inquiries via telephone or e-mail and handles them as appropriate.
- Conducts customer payments for daily and permit parking. Must be able to accurately count and deposit cash.
- Works with Campus Transportation Manager to collect and deposit cash from the pay machines.
- Monitors functioning of all parking gates through the computerized gate and camera system and maintains pay machine equipment.
- Coordinates parking arrangements with outside groups and other university departments.
- Assists the Campus Transportation Manager with parking lot checks and special projects.
- Handles both paper and electronic filing and maintains multiple databases.
- Conducts the Parking Ticket Appeals Board meetings and monitors the Antipassback reports.
- Responsible for handling all aspects of parking ticket administration.
- Collaborates with Campus Transportation Manager on validations and departmental chargebacks.
- Collaborates with Campus Transportation Manager on student worker scheduling and training.
- Updates the departmental website and coordinates the Resident Parking Permit distribution.
- Performs other duties as assigned.
Minimum Education and/or Work ExperienceHigh school diploma or equivalent and one year of related experience in an office setting.
Qualifications- Associate’s degree strongly preferred.
- At least 2 years of customer service and 1 year of cash handling experience is required.
- Good communication skills required.
- Ability to work well independently.
- A flexible schedule is required.
- Basic math, reading, writing, and typing skills.
Certificates/Credentials/LicensesNone
Computer SkillsKnowledge of Microsoft Office is required and an ability to learn various university- and department-specific software.
Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? Physical Demands None Working Conditions Irregular Hours, Exposure to Inclement Weather Open Date 07/11/2024 Close Date Special Instructions to Applicants Diversity and Inclusion Statement Diversity, Equity, and Inclusion As one of the nation’s largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion (https://www.luc.edu/diversityandinclusion/) . We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits (https://cld.bz/c/sy7N6a?utm\medium=email&utm\_source=transactional&utm\campaign=CldBz-Share-Collection) centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others. Quick Link for Posting https://www.careers.luc.edu/postings/28600 To view full details and how to apply, please login or create a Job Seeker account