at Amada America, Inc. in Schaumburg, Illinois, United States
Job Description
Description
With minimal supervision, provides functional and technical support to customers who have purchased Amada Software or are paying for continued instruction at both Amada Facilities and onsite at customers. This position will be onsite at our Schaumburg facility.
ESSENTIAL FUNCTIONS:
Conduct training on all Amada Software.
Assist in preparing documentation to improve training classes.
Assist Amada Employee's with software understanding and functionality.
Learn machine operation to better understand software use.
Work with software designers to improve software for future updates.
Provide basic reports on classes and comprehension of software use by customers.
NON-ESSENTIAL FUNCTIONS:
Continue learning software operation as it changes.
Clean-up and maintain work area and classrooms.
Performs other related duties, as assigned by Management.
REPORTING RELATIONSHIP:
Direct Manager/Division Manager
KNOWLEDGE:
Mechanical ability and sheet metal experience preferred.
Microsoft Office familiarity (PPT, Excel) with knowledge of CAD/CAM software preferred.
SKILLS:
Proficiency in reading blueprints.
Detailed oriented.
Excellent English language/communication skills (verbal and written) are required. Depending upon product/region, foreign language skills may be required.
TRAVEL:
Some travel required and frequent travel is possible. Depending upon product/region, the ability to travel internationally may be required. Travel requirements are dependent upon department/customer need and request by manager.
PAY RATE: $55,000.00-$63,000.00
BENEFITS:
Major Medical and Hospitalization
Pharmacy
Dental
Vision
401(k) Plan
Profit Sharing
Life Insurance
Long-Term Disability
12 Paid Holidays
Travel Accommodations
WORKING CONDITIONS:
LIFTING: Weight Range: 10-75 lb. Frequency: Daily
Requires ability to bend, lift, stoop, reach, stand, crawl, and climb.Qualifications
Skills
Ability to Read Blue Prints (required)
Communication (required)
Detail Oriented (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Amada America, Inc. is an Equal Opportunity Employer that offers competitive salaries and excellent comprehensive benefits.
