at NorthShore University Health System in Evanston, Illinois, United States
Job Description
Position Highlights:
Position: Patient Support Assistant; General Surgery
Location: Evanston Hospital
Full Time/Part Time: Full Time
Hours: Monday-Friday, 8am-430pm
Required Travel: As needed to support clinical staff
What you will do:
Handle routine scheduling calls/messages
Work through referral lists and assist with appointment scheduling
Assist with clinic scheduling and patient re-schedules
Schedule procedures and imaging as requested by clinical staff
Review daily clinical schedules (Insurance verification/appointment notes/linking referrals/patient check-in, others as needed)
Assist with basic patient scheduling questions and/or concerns
Inputting referrals
Communicate with patients and pre-certification staff regarding status or referrals/orders
What you will need:
Must be able to perform multiple tasks/problem solve/ and produce detailed, precise work
Working knowledge of Microsoft Office programs preferred; including Microsoft Outlook
Must be a team player and possess excellent communication and customer service skills
Must have excellent organizational skills and ability to prioritize tasks
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options, including Domestic Partner Coverage
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
