at Caterpillar, Inc. in Mossville, Illinois, United States
Job Description
Career Area:
Strategy
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.
Job Summary:
Caterpillar Inc. is a global FORTUNE 100 company working to help its customers build a better, more sustainable world. The Strategic Planning & Procurement Division (SPPD) is making significant investment in digital capabilities to enhance its business processes. These new tools will require organizational transformation requiring meaningful change management for both internal Caterpillar employees and external partners. One of these tools is PROcure.
As a Change Management Consultant, you will be reporting to the Marketing Manager. Your main responsibilities will be to implement organizational change initiatives that enable PROcure to achieve greater performance, and ensure awareness, knowledge, adoption, engagement, and value realization of its current live and upcoming modules. As part of an Organizational Change Management (OCM) / Marketing team, you will develop and execute strategic OCM deliverables and provide change management counsel to internal groups, all while meeting anticipated goals and deadlines as guided by product and process owners. Likewise, as part of a larger Digital Supply & Procurement team, you will need to have a growth mindset, promote continuous improvement, and help build a defect-free culture. Join DS&P’s team that is spearheading organization transformation for procurement at Caterpillar through PROcure.?
What You Will Do:
+ Serve as the OCM lead for PROcure’s live modules, Analytics and Contract Lifecycle Management.
+ Serve as the OCM lead for PROcure’s upcoming module, Supplier Master Data Management (MDM), as it prepares to go live enterprise wide in 4Q2024.
+ Conduct needs analysis and impact assessments to determine the most effective approach for implementing change.
+ Provide consultation and recommendations to stakeholders to manage organizational change.
+ Influence and lead people to adoption of PROcure’s change initiatives to attain business results.
+ Carry out organizational change programs and activities and ensure consistent and timely execution of change implementation plans.
+ Utilize PROcure communication channels – Microsoft SharePoint, Viva Engage, Forms, and Outlook to execute engaging communications designed to drive user collaboration and adoption.
+ Organize PROcure’s bi-weekly governance presentation, gathering input from process and product owners, and other key team members.
+ Work directly with a wide range of Caterpillar’s Strategic Procurement & Planning Division (SPPD) team members, enterprise representatives, and suppliers including presenting recommendations to OCM and PROcure leaders.
+ Recommend areas for proactive OCM continuous improvement.
Education Requirement:
A Bachelor’s degree from an accredited college or university.
What Skills You Will Have:
Data Gathering & Analysis:
- Follows proper data gathering and analysis processes and policies.
- Reports problems that arise in the data collection process.
- Participates in gathering and analyzing an organization’s data based on requirements.
- Documents data from various sources and in various formats.
- Utilizes basic data collection and evaluation tools and techniques.
Conflict Management:
- Identifies and maximizes areas of agreement in order to mitigate tensions.
- Uses a specific methodology for conflict resolution.
- Facilitates reconciliation rather than divisiveness among individuals.
- Under guidance, appropriately confronts others to get issues out in the open.
- Uses active listening skills and probing techniques to understand cause of a conflict.
Dealing with Disorder:
- Demonstrates an ability to respond, with guidance, in the face of VUCA.
- Participates in making decisions and carries out tasks in the absence of complete information.
- Tolerates a limited amount of risk and uncertainty.
- Follows guidelines in addressing new situations with no familiar cues or precedents.
- Shifts gears and changes course as new information becomes available.
Influencing:
- Develops basic persuasive arguments.
- Discusses organizational culture around providing input on decisions.
- Uses active listening skills and probing techniques to surface opportunities to influence.
- Identifies who the decision makers are and how they receive information.
- Regularly presents ideas or suggestions to associates in persuasive terms.
Relationship Management:
- Provides prompt and effective responses to client requests and interactions.
- Monitors client satisfaction levels on a regular basis.
- Alerts own team to problems in client satisfaction.
- Differentiates the roles and responsibilities in a business relationship.
- Works with clients to address critical issues and resolve major problems.
Communicating for Impact:
- Clarifies technical terminology to audiences; translates it in an easy to understand manner.
- Advises others on tailoring the message to adapt to others’ cultures and perspective, especially when communicating with globally diverse audiences.
- Reconciles disparate information across the organization to create a holistic message.
- Interprets business plans or solutions to top management to gain both collective intelligence and support.
- Coaches others on improving their own communication methods and techniques.
- Stays informed on proven best practices for effective listening and communication skills.
Planning and Organizing:
- Updates stakeholders on potential changes; re-negotiates requirements as necessary.
- Identifies the critical goals and tasks required to meet daily objectives.
- Develops contingency plans or to improve processes and to avoid problems before they occur.
- Evaluates linkages and interrelationships when prioritizing multiple responsibilities.
- Manages conflicting priorities effectively.
- Tracks the implementation of plans closely to ensure that desired outcomes are achieved.
Organizational Change Mgmt:
- Works with team to identify and remove obstacles to change.
- Plans, implements, and manages change in a variety of significant settings.
- Monitors effectiveness of the change effort including extent of acceptance.
- Translates the desired organizational traits to tactical steps and procedures.
- Communicates impact of changes.
- Evaluates impact of changes outside across the organization.
Additional Information
The location for this position is Mossville, IL
Relocation assistance is not available for thi
