IT Business Analyst I

at Valvoline Global in Springfield, Illinois, United States

Job Description

Overview

Why Valvoline Global Operations?

Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil.?

As an affiliate of Aramco, one of the world’s largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions.

Our corporate values of care , integrity , passion , and excellence shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great.

When you join Valvoline Global, you join a culture that is committed to: treating all people with care, operating with integrity, striving for excellence in everything we do, and showing passion about delivering on our commitments.

Careers for the Driven

Valvoline has a rewarding opportunity as a IT Business Analyst I . We whole-heartedly adopt a ‘never idle’ mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.

The IT Business Analyst I is an Analyst supporting different business systems. It is an entry-level position which will manage the day-to-day progress of technology projects. It will include functioning as the intermediary between the business and IT, using a deep understanding of business processes and technology to help business partners achieve desired outcomes. In addition, this role will use standard project management skills to manage the full lifecycle of a project including planning, delivery, and execution. May require some technical skills are to enable the analysis and problem solving needed to support assigned business unit(s).

How You’ll Make an Impact

+ Influence and manage project decisions from ideation phase to steady state environment, including functional and technical requirements, project plans and timelines, solution documentation, unit testing, user acceptance testing, coordination with training teams, deployment, and support. Ensure that all appropriate resources, including external vendors and partners, are engaged throughout the project and that the proper hand-offs occur with the technical support team, Help Desk, and assigned business unit(s).

+ Collaborate with project teams to identify issues/risks that will impact quality or delivery from a technical, business or end-user perspective. Aid in developing plans to reduce/eliminate issues/risks, document solutions, and obtain agreement/consensus. Ensure that appropriate stakeholders and management are aware of issues/risks, as well as mitigation plans. In addition, provide regular status reporting (including any deviations from plan) on all project assignments to all interested parties.

+ Learn, understand, and follow Corporate and IT policies and procedures. Ensure IT security is consulted regarding projects using new technologies, guaranteeing compliance with all auditing, security, data privacy, and PCI regulations.

+ Willingness to aid in support of newly released projects until adequate knowledge transfer has been completed with the appropriate teams.

+ Collaborate with support and development teams, as needed, to investigate, analyze, and determine systems related root causes. Includes learning the use of salesforce Clouds , Sales , Service , Manufacturing, Experience & Commerce Clouds.

+ Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You’ll Need

+ Bachelor’s degree in computer science, business or related field

+ Minimum year of Business and/or IT experience; preferably 2 years

+ Minimum of 1 year (preferably 2) of application deployment experience with the following: – Business Analysis – Requirements Management – Process Engineering

+ Project Management Experience working with both application and infrastructure IT groups

+ Minimum of 1 years (preferably 2) of experience in one or more of the following technologies: – JIRA – Sales Cloud – Service Cloud – Manufacturing Cloud -CPQ – Experience Cloud/Commerce Cloud

+ Must be authorized to work in the U.S.

What Will Set You Apart

+ Project Management Certification a plus

+ Strong communication, both verbal and written

+ Self-starter with the ability to work independently under some supervision.

+ Experience at understanding business needs and transforming them into application requirements.

+ Ability to make decisions and take responsibility for work.

+ Basic project management skills, workload of 2-3 small projects at a time

+ Demonstrate an analytical and systematic approach to issue resolution.

+ Basic technical writing skills, technical and analytical problem solving, and critical thinking.

+ Ability to learn, work, and adapt in a dynamic environment, both as an individual and part of a team

+ Capable of communicating to business stakeholders, as well as the technical to the non-technical and the non-technical to the technical

+ Knowledge of end-user system design, user interface/acceptance testing, user training, system support, and Agile Principles (SCRUM)

+ Knowledge of DevOps methodology

+ Ability to travel up to 5%

Benefits That Drive Themselves

+ Health insurance plans (medical, dental, vision)

+ HSA and flexible spending accounts

+ 401(k)

+ Incentive opportunity*

+ Life insurance

+ Short and long-term disability insurance

+ Paid vacation and holidays*

+ Employee Assistance Program

+ Employee discounts

+ Tuition reimbursement*

+ Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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Job Locations US-Remote

Job Post Information : Posted Date** 4 days ago (7/12/2024 2:03 PM)

Division Global Operations

Requisition # 2024-40822

\# of Openings 1