at UL, LLC in Chicago, Illinois, United States
Job Description
A Senior Technical Training Specialist will be responsible for onboarding all new auditors globally, including establishment of training plans for individual auditors, working with the field to schedule qualification audits and collaborating with Technical services for ongoing auditor calibration.
+ Collaborate with Technical Management to develop and implement yearly training calendars and plans focused on Technical and Audit Programs.
+ Evaluate training effectiveness and suggest program adjustments based on the objectives and the evaluation of technically focused curriculum.
+ Share best practices with other team members.
+ Provide advice and apply diverse approach to help participants learn effectively.
+ With minimal guidance, lead local/regional/global training projects.
+ Proactively communicate to key stakeholders.
+ Understand key control points of multi-level technical standards and product aligned projects and manage risks to keep projects on track.
+ Be sensitive to situational changes and proactively adapt.
+ Create technical training items from single courses to full curricula in the Learning Management System and assign to individuals or groups as requested.
+ Align and drive to technical competency identification.
+ Responsible for the creation of technical education materials in various mediums as well as support of customer engagements
+ Responsible for vendor relationship management including timelines, product deliverables, and financials.
+ Ensure the effectiveness of the Learning Management System based on the business needs of audit and standard based learning.
+ Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
+ Establish a comprehensive auditor onboarding and training program to be used globally, and that can handle multiple auditors at one time
+ Create training plans for auditors individually based upon each person’s unique background and technical knowledge
+ Work with field to get auditors scheduled on witness or training audits as required.
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+ Some University education or Work experience with Training technical staff
+ Technical Knowledge of GMP industries and auditing is required for this role. This can include: Pharmaceuticals, Supplements, Cosmetic, Medical Device, Aseptic processing
+ Ability to identify and manage priorities as demonstrated by the ability to establish, track and meet schedules for multiple projects while maintaining high quality and exceptional service to colleagues.
+ Strong proficiency in MS Word, Excel, Outlook, Visio, and PowerPoint.
+ Experience with Learning Management Systems and digital tools preferred, but can be trained
+ Demonstrated interpersonal skills and ability to work independently.
+ Excellent organizational skills and attention to detail.
+ Strong program/project management and leadership skills to manage projects utilizing personnel from multiple disciplines.
What you will experience working at UL:
+ Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
+ People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
+ Diversity & inclusion: UL is committed to celebrating acceptance, equity and inclusion of all people. We believe our diverse views when combined bring a greater representation of the world and a better representation of our customers.
+ Interesting Work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
+ Grow & Achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles. The salary range for this role is $80,000 – $95,000 and is based upon years of experience that is commensurate with the level of the position. All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 10% of the base salary offered. Employees are eligible for health benefits such as medical, dental and vision; wellness benefits such as mental & financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country, for the relevant position level. We also provide employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours). Internal applicants with questions related to the Total Rewards for this position should submit a ticket via askHR for more insights.
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
The application deadline for this position is January 12, 2025
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.