at Walmart in Bolingbrook, Illinois, United States
Job Description
Position Summary…
What you’ll do…
Communicate with (or to) individuals or groups verbally and/or in writing (e.g., customers, suppliers, vendors, associates).
Manage processing of shipload, purchase orders, inbound/outbound containers/trailers and claims my monitoring all activities; conducting problems research; and ensuring that all freight is loaded/unloaded correctly.
Ensure sorted pallets are built safely, correctly, and cubed properly. Loaded and placed on the proper route truck/box truck, trailer, and/or container in a secure manner.
Maintain quality and safety standards in area of responsibility by ensuring associates are trained on sort center and company policies, standards and procedures, monitoring compliance to policies and procedures, distributing and maintaining procedures and supporting documentation.
Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance, and providing feedback; teaching, supporting, and modeling sort center and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
Facilitate carrier operations by processing and monitoring carrier activity; working with carriers and home office on resolution; scheduling carrier load/unload; and resolving concerns and maximizing benefits to the operation of the facility and carrier needs.
Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.
Identify associate, customer, and/or supplier/vendor concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations to order to resolve.
Develop and enhance relationships with carriers, private fleet, suppliers/vendors. Be the conduit between them and sort center leadership.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Talent: Supervise Associates: Provides specific, honest, accurate, and timely feedback on associate performance. Assigns tasks to associates that fit their skill levels and maximize team performance. Uses people processes (for example, selection, development, performance evaluation) to ensure effective associate performance. Recruits and hires the associates needed to meet business requirements. Teaches, guides, and assists in the development of associates.
Judgment: Use Appropriate Judgment: Identifies, reviews, and applies policies and procedures to make informed judgments. Identifies and uses facts, information, and expertise to set priorities and make informed decisions. Uses data and evidence to determine the causes of problems and develop solutions to address them.
Customer/Member Centered: Focus on the Customer/Member: Reviews customer/member-focused data and adjusts performance to address findings. Promotes and supports associate efforts to exceed customer/member expectations. Informs associates on how to identify and locate resources to meet the diverse needs of customers/members.
Execution and Results: Manage Execution and Results: Holds associates accountable for completing work within expectations and time requirements. Plans and manages own and others’ time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner. Identifies and obtains the resources needed to complete projects. Encourages associates to strive for excellence, efficiency, and quality in work practices.
Planning and Improvement: Plan and Pursue Team-Based: Improvement Coordinates and aligns planning with organizational initiatives and direction.
Looks at work plans and makes changes, as needed, to achieve team or work group objectives. Sets realistic timelines for goal accomplishment. Improves work processes and practices to increase performance and results.
Influence and Communicate: Increase Commitment: Promotes ideas and links them to business needs and benefits. Builds trusting, cooperative relationships and alliances with others, inside and outside of the organization. Effectively communicates clear, up-to-date information on business plans and priorities (for example, change initiatives). Shares experience and ideas with associates across the organization.
Ethics and Compliance: Manage Ethics and Compliance: Instructs associates on how to act in accordance with policies and procedures, and supports their efforts in doing so. Ensures associates demonstrate the highest standards of integrity and ethics in work situations. Corrects ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.
Adaptability: Quickly Adapt: Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Helps associates adjust to and develop the capabilities needed to implement organizational change initiatives.
Sustainability: Communicates PSP sustainability values and goals (for example, energy reduction, waste reduction, sustainable products) to Associates throughout the Club/area of responsibility, ensuring their understanding of the importance and impact of these initiatives, and connects PSP initiatives to the Club/area of responsibility goal. Recommends ideas or approaches based on PSP sustainability values and goals that would further improve operations and outcomes. Uses sustainability information to promote organizational success while improving social, economic, and environmental practices. Teaches Associates in area of responsibility how to handle and respond to community partners’ questions and concerns regarding PSP sustainability values, efforts, and goals, including steps to take when they don’t know the answer to give. Provides advice and guidance to Associates on those behaviors and actions that are consistent with PSP sustainability values and goals (for example, reducing waste, saving energy, demonstrating work-related Personal Sustainability Practices).
Associate Engagement: Ensures Associates understand and participate in the grass roots process year-round. Ensures Associates implement action plans developed in response to Associate Opinion Survey results and tracks these efforts over time. Implements programs designed to support and enhance Associate health and well-being by taking action to minimize or eliminate problematic issues. Encourages and rewards Associate engagement behaviors that contribute to the achievement of Facility and own goals. Consistently promotes the importance and value of Associate engagement by implementing processes and practices designed to improve engagement and enhance operations.
Diversity: Identifies up and coming and high-performing talent, including diverse talent, and provides for accelerated develo
