at Randstad US in east peoria, Illinois, United States
Job Description
it controls analyst.
+ east peoria , illinois
+ posted 5 days ago
job details
summary
+ $54 – $59 per hour
+ contract
+ associate degree
+ category computer and mathematical occupations
+ reference1058337
job details
job summary:
Description:
Oversight of technical operations, vendor management, and strategic coordination related to IT controls and application support.
+ IT Controls Role
+ Liaison / Coordination Contact with DR Team
+ Communicate & Apply Yearly Updates
+ A2A Products
+ ACE, Denodo, DataPower, ODM, QLIK, MQ,
Responsibilities:
-Has exposure to different pieces, once being technical piece and vendor management
-Understanding the budget
-Spend Coordination
-Understand and execute spend entry processes in FR3, Guided Buy and Coupa
-Monitor spend progress for the division
-Coordinate with procurement team for spend entry
-Create efficient and transparent process for Spend coordination
Techinical Skills Required:
-RequireLiaison / Coordination Contact
-General support oversight with customer focus on availability communications, focus on ensuring prompt support engagement for ALL issues, esp. Sev2/Sev1 issues.
-Oversee software upgrades process esp. disruption communications
-Understand structure and ensure general availability requirements of A2A Infrastructure
-Maintain general awareness of A2A business applications, esp. availability
-Monitor process for operational vendor team engagement
-Learn all ticket content for all varieties of support issues
-Problem Ticket monitoring, primarily watch for high impact problems. incl. mis-assigned, repeat problem elimination, most importantly ensure prompt attention to outages/service disruption
-Change Ticket monitoring, oversee well-formed ticket entry and customer comms/engagement
-Incident Ticket monitoring for high impact Incidents
-Support Process oversight
-Monitor for process improvement opportunities
-Oversee infrastructure maintenance scheduling
-Monitor Mission Critical Dedicated P1 Bridge chat
-Seek Process improvement opportunities
-Seek Automation opportunities
-Seek self-service opportunities
Soft Skills Required:
Excellent communication skills
Independent worker
Team player
Self accountability.
Education & Experience Required:
Bachelors Degree with at least 8 years experience in this technical capacity.
Masters degree with at least 5 years experience in this technical capacity.
location: East Peoria, Illinois
job type: Contract
salary: $54 – 59 per hour
work hours: 8am to 5pm
education: Associates
responsibilities:
Oversight of technical operations, vendor management, and strategic coordination related to IT controls and application support.
qualifications:
+ Experience level: Experienced
+ Minimum 8 years of experience
+ Education: Associates (required)
skills:
+ Controls (8 years of experience is required)
+ Operations
+ ACE
+ Denodo
+ DataPowerEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.
