Head of Advisory Services

at NAI Hiffman in Oak Brook, Illinois, United States

Job Description

NAI Hiffman | Hiffman National is an award-winning USA Top Workplace, and it’s because we seek out and hire bright, fun, and motivated people – perhaps someone just like you! Accountability, Collaboration, Innovation, and Integrity form the cornerstones of our management style, which has rewarded us not only with a decade of top workplace awards but also allowed us to hire and grow team members that support the trajectory of the company. It is because of our people that we are now one of the largest privately-owned commercial real estate services companies in the country. Hiffman now supports over 250 employees and their families across the United States, delivering best-in-class transaction, advisory and property management services to a renowned list of tenants and property owners. We are seeking an experienced Head of Advisory Services to join our team. This role is crucial in driving the growth and expansion of our Advisory Services team, which includes national Project Services, Lender Services, and Lease Administration offerings to occupiers, lenders, and owners of real estate. The ideal candidate will bring a strategic vision and a strong business development focus to the role as we continue to scale our service offerings while ensuring we meet the evolving needs of our clients. What sets us apart. Culture: We believe in getting to know each other. Whether it’s mentorship opportunities, leadership events, outreach programs, or collaborative committees, our goal is to provide an open door for new ideas and development across the organization. Balance: We believe in creating an environment that helps maximize how you work best. From hybrid work schedules and open seating options to flexible start times, our goal is to provide the tools to help you navigate life as it happens. Impact: We believe in making a positive impact through work and community outreach. Whether your interest is charitable, environmental, or celebrational, we aim to show how diverse interests bring us together. What we offer. Impressive Benefits Package – Medical, Dental, Vision, 401k, Short/Long Term Disability, Pre-Tax Flexible Spending FSA and DFSA, Employee Assistance Program, Wellness Program, Market Place Perks at Work Generous Company Paid Holidays, Paid Time-Off, Company Paid Flex Day, Summer Hours, Flexible Start Times, Hybrid Work Schedules Volunteerism and Community Engagement opportunities with paid time to participate in volunteer activities Career-related Education Reimbursement Program, Professional Development Enrichment What your day looks like. Leadership and Strategy: Develop and implement strategic plans for the Advisory Services division, aligning with Hiffman’s overall business objectives. Lead the division in expanding Advisory Services through growth in Construction Management, Workplace Solutions, Asset Inspections and Lease Administration for owners and occupiers across the US. Develop relationships with major lenders and loan servicers to provide strategic advice, REO management and brokerage services and/or receivership services to troubled debt portfolios. Manage the P & L for the Advisory division to ensure profitability and growth, while providing a high level of service to our clients. Actively participate in the firm’s Operating Committee and leadership meetings. Work with Strategy and Development leader to analyze new vertical business lines to drive revenue and growth Client Engagement: Cultivate and maintain strong relationships with clients in the banking, insurance, private lending, and services industries. Develop and manage relationships with corporate tenants and occupiers, as well as national real estate owners Service Delivery: Oversee the delivery of a broad range of Advisory Services, including Lender Services, Project Services, and Lease Administration, ensuring high-quality outcomes that meet client needs. Expand services to support non-captive clients and ancillary business opportunities. Business Development: Identify and pursue new business opportunities to expand our client base and increase market share. Focus on increasing Project Services, Workplace Services, Lender Services, and Lease Administration. Develop relationships with US-based corporations and market services to corporate America, particularly on the occupier side. Team Management: Lead, mentor, and develop a high-performance team of professionals dedicated to delivering best-in-class advisory services. What sets you apart. Education: Bachelor’s degree in Business Administration, Finance, Real Estate, or a related field. Master’s degree or relevant professional certification (e.g. CFA, CPA, CPM) is preferred. Experience: Minimum of 10 years of experience in a senior leadership role within the real estate, financial services, or related industry. Extensive experience in receivership, investment sales, note sales, leasing, and management services is essential. Proven track record in business development, particularly in tenant representation and occupier services. Skills: Strong strategic thinking and problem-solving skills. Excellent client relationship management and business development capabilities. Proven track record in solutioning and winning integrated multi-service line level engagements. Solid understanding of CRE strategy, lease administration, account and transaction management. Previous experience managing large projects with multiple stakeholders. High proficiency in technology and the ability to contribute to innovation in business development and sales processes. At NAI Hiffman | Hiffman National, we are committed to fostering a diverse and inclusive workplace. We believe that diversity enriches our culture and drives innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.