at Twin River Management Group, Inc. dba Bally's Corp in Rock Island, Illinois, United States
Job Description
Description
About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As a Security Lead, you will provide a safe environment for all guests, employees, company property, and assets. You will be responsible for securing the premises, patrolling and property, guarding entry points, and verifying guests. In addition, you will nurture our relationship with our guests by maintaining exemplary guest and employee relations. This position's starting wage is $17.
Essential Functions:
Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Responsible for the overall supervision and management of the Security Operations in the absence of the Director of Public Safety and the Security Shift Manager
Assist in the development of the security team through training, scheduling, conducting evaluations, and issuing corrective action
Initiate the review of Security Incident Reports
Oversee the physical security of the casino and company assets
Responsible for the physical safety of guests, employees, and company assets
Escort cash, chips, and table drops as needed
Report any criminal or suspicious activity without hesitation
Ensure the department adheres to all regulatory, departmental, and Company policies and procedures
Communicate any violations of Company policies and procedures as well as any regulatory requirements
Safeguard the overall integrity of gaming
Perform other duties as assigned
Qualifications:
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
High school or equivalent required
College or military education preferred
Prior security, safety, or loss prevention experience preferred
Must have excellent customer service skills
Strong organizational, planning, and supervisory skills are required
Must have open work availability to work nights, weekends, and holidays
Physical Demands:
Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift.
Requires visual acuity to perform close-up activities and peripheral oversight
Frequently required to lift up to a maximum of 30 pounds
Environmental Working Conditions:
The work environment contains bright lights, loud noise, and stressful situations.
What's in it for you:
Competitive wages with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Employee Stock Purchase Plan
Access Perks and Childcare discounts
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
***Pass a company background investigation***
***Must be 21 years of age***
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At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.
We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on any status protected by the laws or regulations in the locations where we operate.
