at Jones Lang LaSalle in Chicago, Illinois, United States
Job Description
The Community Event Manager's main duty is to create and manage programming for a corporate office building in downtown Chicago.
The goal is to enhance the experience for tenants and visitors in order to create a sense of community on the property. The chosen candidate will oversee common areas in the office tower including lobby and a brand new tenant amenity lounge.
The ideal candidate has a hospitable and creative personality reinforced with an exceptional business acumen and tech-savviness. This position will not only plan meetings and professional conferences, but also exciting social and networking events. Additionally, this position may manage the back-end of the property app, manage property social media accounts, and create internal marketing collateral.
Another goal for this position is to provide exemplary concierge services for tenants and building management by serving as an informational resource for the property - arranging events, meetings, services, gifts and reservations. The Community Manager is also responsible for accurate reports detailing client requests and billing of services to the tenants and client.
Responsible for managing the tenant engagement in three corporate office buildings in downtown Chicago's Loop
Special event planning for meetings and events occurring at the properties for clients and tenants both small and large scale
Curates unique and worthwhile activations in public and private event space in conjunction with onsite retailers
Coordinates property synergy between office tenants, retailers, and dining establishments
Create property programming with the goal of creating a property-wide sense of inclusion and community
Assists three property management teams in creating welcome collateral and events for new tenants
Responds to in-person, phone and email requests from tenants and assists in providing guidance and information to tenants in a timely manner
Facilitates fitness instruction, classes, events, supply ordering, etc. at onsite gym if applicable
Utilizes common areas for pop-ups and activations for tenant engagement activations
Manages property social media sites if applicable
Creates internal marketing messaging and collateral for property programming and events
Acts as a building ambassador, including maintaining a welcoming presence in public spaces when requested and during events
Negotiate contracts with area vendors for best price, product and service
Works with JLL Experience Management corporate team to grow a local Preferred Vendor list
Fosters an up-to-date knowledge for directions to festivals, events, attractions, restaurants, hotels, tours and transportation schedules in the surrounding area, including new trends
Provides detailed reporting of the calls, emails, and requests that have come in and the type of services that has been provided and coordinated to the client and tenants
Writes, edits and sends a monthly email newsletter to tenants who have opted into the service regarding events occurring in the building and around the area, and actively seeks to grow the email list by soliciting subscribers through marketing initiatives
Provides timely and accurate invoices to the JLL Finance department to ensure accurate billing of services to clients
Stays current on knowledge of local events and cultural attractions. Researches information on these events.
Other concierge-related requests, as needed
SKILLS AND APTITUDES
Four years experience with marketing and event planning
Independent thinking
Creatively produce ideas to create involve retailers in office space
Ability to engage tenants and visitors to participate in... For full info follow application link.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
