at Global Experience Specialists in Hodgkins, Illinois, United States
Job Description
Description
The Exhibitor Showsite Coordinator is responsible assisting customers who exhibit at tradeshows, conventions and special events produced by Global Experience Specialists (GES). The responsibilities include all daily coordinator tasks including, pre-show preparations, show site and show close.
This role will report directly to the Manager of Exhibitor Success.
The successful candidate will have a proven record of coordinating projects and tasks, providing excellent customer service, and strong communication skills.
Responsibilities
Actively participate in the pre-show planning process.
Participate in timely completion of show site tasks including setting up and breaking down the Service Center.
Create, maintain, process, and complete all orders/labor, billing, and collection requirements.
Conduct invoice reviews with customers as needed.
Assist on projects as assigned.
Qualifications
Must have strong organizational skills, communication skills, and problem-solving skills.
Ability to navigate technology such as cell phone and computer.
Customer service mindset with a positive attitude.
Flexibility to work outside of the department for the greater good.
ability to work in a team environment or individually as needed.
Ability to collaborate with outside departments.
Flexible schedule, overtime required and ability to travel 50-75% of the time.
1+ years in customer service or similar roles.
Work Environment
May require overtime during busy periods.
Work performed in an office setting- sitting at a computer and filing.
Ability to work nights and weekends is required.
Flexible work schedule work hours, shifts or days worked will vary due to show schedules.
Travel is required to work in other GES facilities throughout the US as needed.
15% Work may involve repetitive motion (i.e. constant keying, using fingers, or grasping of objects). 60% work is performed in a somewhat crowded or noisy area where there may be mild discomfort due to temperature, dust or other conditions.
10% Work involves occasional exertion of physical effort (i.e., periods of standing, climbing stooping, kneeling, crouching, reaching, pushing, pulling, lifting).
Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:
Competitive salaries
401K with company match
Healthcare/vision/dental insurance
Wellness benefits
Career development program
Employee assistance program
Vacation time
Community involvement opportunities
Team activities
And much more...
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
EEO INFORMATION: Equal Opportunity Employer, including vets and disability.
