Quality Specialist (4973)

at SIU Medicine in Springfield, Illinois, United States

Job Description

Description
Under general supervision, the Quality Specialist manages, performs and coordinates highly specialized and essential quality improvement activities of the Office of Correctional Medicine's Expansion and Project Management Section in accordance with policies and standards of performance. This position requires travel to, including but not limited to, correctional facilities.
 Examples of Duties
25% Provides consultation, data management and quality advisory functions by assisting in observing correctional healthcare clinical and workflow practices as directed and identifying gaps in performance, opportunities for improvement, continuous process improvement, and other quality and change management efforts. Collaborates with clinicians, administrators and other staff to design and promote best quality management practices.
20% Utilizing best practices and appropriate quality management tools, investigates, plans, organizes, interprets, observes and analyzes various sources of information and clinic workflows in support of quality management reports and University and/or departmental business operations. Conducts research assignments involving the evaluation, selection and compilation of data and information from a wide variety of sources; prepares reports which require the synthesis or integration of a variety of subject areas or the summation of the individual contributions of staff members or sub-units. Gathers and maintains statistical data for administrative reports, clinic utilization statistics, utilization reviews; reviews and analyzes of complex data provided by the staff, as well as from additional sources, including qualitative surveys, quantitative audits and evidence-based best practices and literature reviews. Provides comprehensive and timely reports and detailed analysis for administrative use.
15% Participates in the a) design of audit methods and instruments to measure performance and service delivery, b) identification of opportunities for improvement, c) development of action plans for resolution of identified issues, d) site visits. Coordinates, assists, trains and evaluates quality management processes regularly in specific segments and as assigned. Performs routine inspections and quality tests. Gathers, compiles and evaluates different program data documents and data/information collection instruments including but not limited to incident reports, surveys and recommendations. Analyze and make recommendations for staff training needs.
15% Reviews, evaluates, develops, and interprets OCM, partner and stakeholder policies and operational procedures and communicates updates to staff and partners. With input from the Data & Reports Senior Quality Specialist, answers complex inquiries and resolves problems that require the interpretation, explanation, and justification of quality management and programmatic policies and procedures. Drafts multi-source communications for the Data & Reports Senior Quality Specialist, Director of Expansion and Project Management and the executive staff of the OCM and develops and distributes as directed.
10% Produces documents which may be proprietary or highly sensitive and confidential in acceptable draft and/or final form from written copy, data analytics or meeting minutes taken by incumbent. Documents may include, but not be limited to, standards, performance and accountability reviews which include mortality and morbidity studies.
5% Serves as a liaison providing authoritative information, assistance, and advice to departments, various constituencies, stakeholders, and individuals at all levels (including national, state, regional, community, and campus levels) and acts as a representative for the QMOE section and/or executives/administrators, as requested, which includes sitting on various committees and/or attending professional conferences.
5% Maintains an overall awareness of organizational activities of import or impact to the designated member(s) of the unit staff and the unit; develops and trains OCM staff and partners on ethical, compassionate and non-judgmental aspects and techniques needed in the performance of services.
5% Performs other related duties as assigned

Qualifications
Required Qualifications

Bachelor's degree in health sciences or related field
One (1) year (12 months) of Quality Improvement work experience in a clinical or healthcare related field
Desired Qualifications

Certification in quality or project management and/or correctional healthcare
Bi-Lingual (Spanish speaking or certified in English sign language interpretation)
Supplemental Information

If you require assistance, please contact the Office of Human Resources at hrrecruitment@siumed.edu or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
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Southern Illinois University School of Medicine is an Equal Opportunity Employer.