at Wintrust Financial Corporation in Rosemont, Illinois, United States
Job Description
Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.
Why join us?
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An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
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Competitive pay and discretionary or incentive bonus eligible
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Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
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Promote from within culture
Why join this team?
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This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrust's business
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We hold ourselves accountable to high standards, share wins, operate ethically, and have fun
Position Overview
The End User Support Endpoint Engineer works with other infrastructure and server engineers to validate and test software deployment packages. They possess strong working knowledge and experience supporting desktop hardware and software. Providing escalation support to desktop technicians. This role requires moderate knowledge of application packaging, patching and deployment practices including reviewing log files for troubleshooting post deployment.
What Youll Do
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Manages engineering service request queue and resolves daily hardware and software service and support requests. Adheres to established service level agreements, thoroughly documenting work.
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Software deployment technology Microsoft Endpoint Configuration Manager (MECM) also referred to as SCCM.
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Troubleshoot - new and existing packaging problems involving designs, materials and processes
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Manage and support the patching console of 6,500 plus endpoints throughout the enterprise.
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Create and manage enterprise application collections (e.g. testing, exceptions and etc.) for deployments and update cycles.
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Create, manage and test collections for patching (e.g. 1st, 2nd and 3rd party) and application deployments.
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Identify opportunities to automate operational processes across the desktop environment.
Qualifications
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1-3 years Desktop or Systems Engineering experience
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Working knowledge of MECM (SCCM) and Windows patching processes
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Intermediate experience working in an Active Directory environment including Local and Group Policy
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Understand Active Directory and Local Group Policy design and have working proficiency of Forests, Domains, Trusts
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Scripting/automation (Python, Shell, Bash, PowerShell) with API experience
Benefits
Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long-term Disability Insurance Parental Leave...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
