Tenant Service Representative

at Jones Lang LaSalle in Chicago, Illinois, United States

Job Description

As a Tenant Service Coordinator at JLL, you will apply your friendly, outgoing personality and administrative skills to support our office property management team by greeting visitors and answering the phones, coding invoices, driving the coordination of events. This is a great opportunity for you to start your career in commercial property management if you have a positive attitude, are proactive and can think ahead to anticipate the administrative needs of the team.

Responsibilities
Regularly monitor email, phones and work order system; ensuring prompt and courteous responses and directing correspondence to appropriate personnel as needed
Prepare high-quality tenant memos and correspondence as directed by the Manager.
Monitor tenant work orders and follow up to ensure timely completion.
Facilitate tenant move-ins/move-outs by coordinating arrangements, notifications, and insurance requirements.
Receive building access requests and coordinate access for visitors and vendors
Assist property team in the development and implementation of property and employee manual
Assist team members with property budget preparation and recurring reporting, as requested
Assist in planning an annual safety warden meeting and updating emergency procedures and documentation
Ability to calculate figures and amounts such as discounts, interest, proportions and percentages
Capable of developing effective and constructive solutions to challenges and obstacles

Being a relationship builder
Keeping our building tenants and owners happy is always top of mind. You will be the liaison between tenants, vendors and building staff to ensure our buildings are clean, functional and welcoming. You are accountable, collaborative and demonstrate enthusiasm for implementing innovative ideas in a team environment. You thrive on change and learning new things, and can shift gears comfortably

An Achiever
We'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team.

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.