at City of Peoria in Peoria, Illinois, United States
Job Description
Applications are required for each vacancy. Resumes may be attached but will not be accepted in lieu of applications. The application must be signed, dated, completely filled in and returned to the Human Resources Department by the filing date indicated on the Vacancy Announcement. All information submitted is subject to verification.
The City only accepts applications for posted positions.
If selected, City residency must be established within one year of hire (or within the timeframe outlined in bargaining unit contract, if applicable). Residency must be maintained for the duration of employment. Applicants need not be current residents of the City of Peoria to be considered.
After an offer of employment but prior to hire, all applicants must complete a medical examination including a drug screen.
All new hires will be required to successfully complete a probationary period.
A summary of employment benefits may be obtained by contacting the City's Human Resources Department.
The City's Administrative Action Plan for Fair Practices is available for inspection by contacting the City's Equal Opportunity Office, City Hall, Room 303 or by calling (309) 494-8594.
Applicants requiring accommodation to participate in the selection process may notify the Human Resources Department of such request.
The City of Peoria is an Equal Opportunity/Affirmative Action Employer
Description
Note: Springdale Cemetery is the employer of record as it relates to the Springdale Cemetery General Manager position. The City of Peoria is acting as the intermediary recruiter. All applicant information will be kept confidential by authorized representatives of the City of Peoria and Springdale Cemetery. All applicants should contact Springdale Cemetery at (309) 681-1400 if they have any questions about the position or the cemetery.
Benefits: Negotiable
The purpose of this position is to manage the Springdale Cemetery. The Springdale Cemetery General Manager will coordinate with the Authority and Foundation Boards to develop effective strategies, goals, and staffing, ensuring that Springdale Cemetery's yearly sales targets, customer service goals, budgetary constraints, and grounds management's objectives are met. This position functions under the direction of the Springdale Cemetery Management Authority.
Examples of Duties
Administration & Accounting:
Oversees all monthly reports, including sales and management, and analyzes budget versus actual performance.
Monitors and reports on the status of bank checking accounts to the Authority Board.
Ensures accuracy and accountability in deposits, transfers, and reconciliations.
Maintains timely administrative and accounting functions based on checklists for each task.
Oversees records management and inventory control, transitioning from paper to computerized systems.
Develops a streamlined system for section maps to improve organization and management.
Collaborates with sales and grounds staff to enhance customer service for burial services and ensure accurate recording of each burial.
Evaluates and suggests improvements based on data from customer service request surveys.
Manages the budget within the constraints of the annual budget.
Works with the Authority and Foundation Boards to develop and execute marketing strategies to promote cemetery services, including traditional burial, cremation, and memorial options.
Creates engaging marketing materials such as brochures, flyers, and online content to highlight the unique offerings and atmosphere of the cemetery.
Coordinates and attends community events, fairs, and networking opportunities to increase awareness of the cemetery and establish partnerships with local businesses and organizations.
Maintains relationships with funeral homes, religious institutions, and other relevant entities to generate referrals and enhance the cemetery's reputation.
Sales, Public Relations, & Customer Service:
Provides guidance and counseling to the sales staff on policies, procedures, and special circumstances, while offering necessary support to facilitate sales closures and enhance customer service.
Oversees sales materials and staffing strategies to ensure sales
targets are achieved.
Manages the granite program, overseeing pricing, custom quotes, ordering, and tracking of memorials and inventory.
Generates relevant sales reports to track performance and identify areas for improvement.
Reviews advertising and marketing programs with the Authority Board before implementation.
Actively engages with the community to enhance the cemetery's public image, including joining community organizations and
hosting public programs and... For full info follow application link.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
