at Liberty Packaging-Quad Cities in Rock Island, Illinois, United States
Job Description
Description
POSITION SUMMARY
The Commercialization Partner is a key part of our sales support team. This role drives new business account transitions, manages product development timelines / deliverables to ensure key milestones are met, and ensures accuracy of new item specs. This role leverages organizational tools, knowledge of products, applications, and techniques, and standard processes to effectively manager new items through the process of designing, estimating/pricing, routing, building specs, building tools and pre-production readiness/communication activities resulting in profitable, timely, and error-free new business launches. This role is responsible for driving margin/process improvement initiatives through an account review process.
This full-time position will report to the Manager, Commercialization and will sit at our Liberty Packaging plant located in Rock Island, IL or Chicago, IL.
DUTIES AND RESPONSIBILITIES
Lead sales representatives and customer partners through definition and completion of project requirements and objectives (e.g. new customer onboarding, new product development, cost savings initiatives, existing product revision, etc.); develop project plans, timelines, and deliverables to ensure smooth project execution.
Manage Workflow process by initiating new items, building specs, proofing, estimating costs, calculating pricing, and ordering tooling and other production supplies.
Leverage systems and standard work procedures to generate build specifications for new corrugated products, considering customer requirements, technical feasibility, and manufacturing capabilities.
Utilize product knowledge, manufacturing processes, and established tools to prepare detailed cost estimates and pricing for projects based on established pricing strategies and customer requirements. Balance pricing and estimating responsibilities with internal margin improvement initiatives Ensure alignment with Pricing function for atypical situations.
Collaborate with suppliers to obtain quotes and place orders for tooling and materials as needed.
Serve as the main point of contact for customers through the new item lifecycle: establish quotes, provide regular updates on project status and timelines, and resolve issues that arise.
Coordinate with Design on structural optimization and art/graphics integrity as needed.
Engage with Production and Scheduling teams as needed during box structure design and routing to machines, ensuring maximum efficiency of equipment and minimal waste.
Collaborate with sales and customer service teams to ensure excellent customer satisfaction (e.g. ensuring accounts and items are set up timely and accurately, achieve successful transitions, and alignment with customer agreements, etc.
Own customer scorecard for assigned client groups. Ensure metrics (OTD, quality PPM, NCR, Credit spend, cost savings progress) are tracked and updated. Lead internal and external scorecard meetings to hold business accountable for delivery.
Manage project flow and deliverables associated with cost savings commitments, ensure cost savings commitments remain on track and that all internal and external partners are included in status updates.
Other duties, as assigned.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
Associates' degree and 3+ years' comparable business experience OR equivalent combination of education and experience
3+ years product development, commercialization, or customer-facing experience
Prior experience working on complex, collaborative projects involving internal and external stakeholders
Strong computer skills (Microsoft EXCEL, Outlook, Word, PowerPoint, etc)
Detail oriented, organized, and able to manage multiple projects
PREFERRED EDUCATION, EXPERIENCE AND SKILLS
Bachelors' degree in business, management, marketing, or sales
Project Management experience
Previous pricing experience
Manufacturing experience
Proactive approach to work, takes initiative to deliver on customer experience and improve processes
Strong time management skills, ability to deliver quality work on schedule
Strong written and verbal communication skills
PHYSICAL REQUIREMENTS
The physical demands... For full info follow application link.
Liberty Diversified International (LDI), and our family of companies, is committed to hiring, promoting and compensating all employees based on their qualifications and demonstrated ability to perform their job responsibilities. LDI provides equal employment opportunity to all employees, applicants and other covered persons and complies with all applicable federal, state and local fair employment practices laws. LDI strictly prohibits any form of discrimination where ever we conduct business. Equal employment opportunity extends to all terms and conditions of employment, including, including but not limited to, recruiting, hiring, placement, promotion, compensation, training, discipline, benefits and termination of employment.
