at W.W. Grainger, Inc. in Lake Forest, Illinois, United States
Job Description
Work Location Type:Hybrid
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
Merchants are important leaders at Grainger as they connect customer needs with the right product solutions and category strategy. As a Merchant, you will establish and lead the strategy of a category of up to $600M in annual revenue. You will work with multiple teams across the organization to implement the category strategy like Supplier Management, Product Information, Publishing, and Software Development. You will get prime exposure to the MRO industry. You will report to a Director of Merchandising in the Merchandising Strategy team.
You Will:
Start with the voice of the customer. Conduct external research like markets and competition performance and use internal data that includes purchasing patterns, interactions on Grainger.com, and customer feedback.
Establish a category strategy and implement it (manage multiple workstreams and keep teams accountable)
Establish the right product assortment: add and discontinue products, select suppliers, and determine branding strategy, including our private label.
Build the right customer experience by building meaningful product groupings, select attributes for web filters, establish product table structures, and determine the content strategy (product information, images, and complementary materials).
Challenge the status quo, promote change, navigate uncertainty, and identify opportunities to accelerate growth and expand market share.
Use large amounts of data in ways that facilitate decision-making.
You Have:
Bachelor's degree required in engineering, technology, science, marketing, logistics, business or relevant field.
7+ years of professional experience
Familiarity with manufacturing processes and MRO customers
Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger
Medical, dental, vision, and life insurance plans
Paid time off (PTO) and 6 company holidays per year
Automatic 6% 401(k) company contribution each pay period
Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
A comprehensive set of emotional, financial, physical and social wellbeing programs
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
