at Rush-Copley Medical Center in Aurora, Illinois, United States
Job Description
The Customer Service Coordinator proactively ensures a wonderful first and last impression for visitors, patients and guests, and greets and directs patients and visitors to their respective destinations. This person answers informational questions regarding locations of departments, contacts people, hours of operation, visiting hours, distributes visitor passes, registers, communicates, screens visitors, problem solves, makes decisions to insure the best outcome for the patient, visitor and guest, assists with wheelchair transports. The Customer Service Coordinator is a self-directed position of responsibility and independent decision-making on behalf of our patients, guests and visitors.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting rush_recruitment@rush.edu.
