at Caterpillar, Inc. in Mossville, Illinois, United States
Job Description
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.
Job Summary:
As a Digital Product Owner, you will be reporting to the Senior Manager Digital Products. Your main responsibilities will include designing, developing, deploying, and monitoring procurement capabilities in order to provide globally effective and applicable business solutions. As a member of the Digital Supply team, you will need to have a growth mindset, promote continuous improvement, and help build a defect-free culture. We have an amazing team at Caterpillar that does some of the most exciting work, and we are looking forward to having you join us!
What You Will Do:
- Serve as the lead digital product owner enabling the source to contract transformation, for the Analytics and Item Master modules in PROcure.
- Work directly with a wide range of Caterpillar’s Strategic Procurement & Planning Division (SPPD) team members, enterprise representatives, and suppliers including presenting recommendations to senior divisional leaders.
- Own the quality of designed and configured module to ensure successful deployment.
- Lead development of Digital Adoption Platform (DAP) workflows and utilize the analytic functions to identify opportunities for continuous improvement.
- Support process partner groups or deployment sites through the “delta-dip” process and technology change.
- Collects and interprets voice of the customer information to direct new and enhanced service offerings.
- Own product scorecards and strategic product roadmap for accountable modules
- Recommend areas for proactive service offering improvements.
- Own regression testing and defect resolution prior to system go live, and post go live.
- Support end to end and user acceptance testing.
Education Requirement:
- A Bachelor’s degree from an accredited college or university.
What Skills You Will Have:
Business Analysis:
- Analyzes the value of a business and its functions through the value estimation of assets.
- Applies the prerequisites to a project before starting the business analysis process.
- Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.
- Documents the business case to justify the requirements of time and resources of a project.
- Utilizes diverse analysis tools and methodologies to group different business activities based on shared characteristics or similarities.
Decision Making and Critical Thinking :
- Differentiates assumptions, perspectives, and historical frameworks.
- Evaluates past decisions for insights to improve decision-making process.
- Assesses and validates decision options and points and predicts their potential impact.
- Advises others in analyzing and synthesizing relevant data and assessing alternatives.
- Uses effective decision-making approaches such as consultative, command, or consensus.
- Ensures that assumptions and received wisdom are objectively analyzed in decisions.
Effective Communications :
- Reviews others’ writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Software Change Request Management:
- Defines responses for non-standard or unsupported change requests.
- Contributes to the design and development of request process flow and templates.
- Clarifies description, components affected, need, cost estimate, risk, resources, status.
- Manages all aspects of the change request process.
- Researches new tools and techniques for monitoring product efficacy.
Software Engineering:
- Identifies considerations for product integration with multiple platforms and systems.
- Works with development or delivery of a software package or component.
- Describes phases, activities, deliverables and processes for a specific methodology.
- Works with structured documents for developing features, functions, plans and schedules.
- Describes software design practices, technologies, and considerations.
Software Problem Management:
- Documents resolution progress and provides feedback to customers.
- Describes issues and consideration for resolving problems involving other products or vendors.
- Works with tracking and resolving common types of problems for a product or product group.
- Describes actions, tools, and procedures for problem reporting, solving, and resolution.
- Cites examples of unusual problems; follows proper notifications and escalation procedures.
Software Product Business Knowledge:
- Participates in enhancing the process and expanding opportunities.
- Collects, documents, and maintains product functional requirements; makes recommendations.
- Supports and participates in major installations and customizations.
- Maintains and disseminates information on customer use and experiences.
- Has knowledge of all advanced business features and functions of the product.
- Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.
User Acceptance Testing (UAT):
- Compares and contrasts features and benefits of major acceptance testing frameworks.
- Critiques user acceptance plans for appropriateness and completeness.
- Develops approaches for acceptance testing following legal or contractual agreements.
- Monitors end-users in defining the testing environment and acceptance criteria; explains the importance of being actively involved in test designs and other testing phases.
- Applies user acceptance testing in typical software development scenarios.
- Consults on test strategies, components, processes, plans and approaches during the user acceptance testing process.
Additional Information
The location for this position is Mossville, IL.
Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.
This position may require up to 10% travel.
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
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