at Caterpillar, Inc. in Mossville, Illinois, United States
Job Description
Career Area:
Procurement
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.
Job Summary:
In this role as a Senior Manager Procurement Solutions, you will be responsible for a small team of individual contributors who will maintain and improve direct procurement processes supported via PROcure. PROcure is a multi-year program that will reshape how our direct material buyers, category managers, and other functional support resources manage processes, collaborate, create insights, and drive business value – all in one fully integrated system built on a strategic data platform.
You will also work closely with Business Process Owners for future PROcure modules including Supplier Performance Management (SPM), Supplier Warranty, Should Cost Modelling, and Intelligent Category Management (ICM) who are in other organizations but still an integral part of the PROcure suite of solutions. For these modules, you will support these Business Process Owners on effectively writing requirements and acceptance criteria, using DevOps for requirement tracking and testing, creating robust change plans, and overall ensuring they understand existing standard processes to drive a consistently exceptional experience during implementation and post-go live.
As a member of the Digital Supply & Procurement team, you will need to have a growth mindset, promote continuous improvement, and help build a defect-free culture. We have a fabulous team, and we can’t wait for you to join us!
What You Will Do:
Lead Business Process Owners for select modules (role will grow over time) :
Lead business process owners to support ongoing operations and key improvements for individual PROcure modules
Create a support plan to continue to drive end-user adoption and ongoing usage of the tools implemented.
Ensure robust change management plans for communication, learning/training, and reinforcement effectively drive process adoption for future process improvements.
Work directly with a wide range of procurement professionals, enterprise representatives, Strategic Procurement & Planning Division (SPPD) team members, and suppliers including presenting recommendations to senior leaders.
PROcure Cross-Module Interactions :
Be the dotted line manager for Business Process Owners for future PROcure modules including Supplier Performance Management (SPM), Supplier Warranty, Should Cost Modelling, and Intelligent Category Management (ICM) who are in other organizations but still an integral part of the PROcure suite of solutions.
Support these Business Process Owners on effectively writing requirements and acceptance criteria, using DevOps for requirement tracking and testing, creating robust change plans, and overall ensuring they understand existing standard processes to drive a consistently exceptional experience during implementation and post-go-live.
Identify cross-module interactions and implement solutions to collectively drive more value by sharing data and/or providing a consistent user experience throughout the PROcure platform.
This role will initially have 1-3 direct reports and dotted line leadership of ~6-15 additional Caterpillar and partner (Accenture, Procurement Services Center) resources.
Education Requirement:
- A Bachelor’s degree from an accredited college or university.
What Skills You Will Have:
Business Process Improvement:
- Analyzes business processes, identifies alternative solutions to outdated processes and assesses their feasibility.
- Evaluates financial, cultural, technological and other factors that need to be addressed.
- Recommends new approaches that seek the use of advanced technology.
- Establishes requirements for large changes in the overall mission, roles, responsibilities and processes necessary to make business improvements.
- Participates in defining organizational strategic goals and purposes; defines how to gather and keep customers.
- Works to overcome resistance from managers, the labor force and other groups.
Effective Communications:
- Reviews others’ writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Matrix Management:
- Analyzes issues and determines who needs to be consulted or updated.
- Helps others in understanding their roles and responsibilities within a matrix.
- Builds networks and effective working relationships in relevant organizational areas.
- Works to achieve consensus across organizational and functional lines.
- Describes viewpoints of several functional groups; identifies similarities and differences in position and assesses impact on discussions.
- Obtains timely decisions from multiple parties in an efficient manner.
- Detects and addresses lack of progress or a stalemate.
Cost-Benefit Analysis:
- Correlates quantified benefits with user objectives.
- Establishes best practices for quantifying costs and benefits.
- Recommends processes for selecting measurements and approaches for cost-benefit analyses.
- Collaborates with senior management in aligning strategies with organizational goals and industry benchmarks.
Procurement Function:
- Advises on how to use advanced technologies and tools for procurement functions.
- Provides appropriate solutions to complex procurement problems.
- Coaches others on the procedures and main considerations of procurement.
- Works with various complex procurement programs and activities in the organization.
- Improves processes to maximize procurement’s efficiency and effectiveness.
Additional Information
The location for this position is Mossville, IL.
Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.
This position will require up to 10% travel.
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
+ Competitive Base Salary
+ Annual incentive bonus plan*
+ Medical, dental, and vision coverage
+ Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
+ 401k savings plan
+ Health savi