Treasury F&S Advsr-Service

at Bank of America in Chicago, Illinois, United States

Job Description

Treasury F&S Advsr-Service

Chicago, Illinois

Job Description:

Enterprise Description/Role Overview: Responsible for day to day servicing and implementation of treasury, cash management and/or depository products and services with varying complexity. Acts as primary point of contact for high revenue clients by providing responsive and knowledgeable servicing and technical assistance to resolve complex/time sensitive requests. Engage internal business partners as needed to assist in the resolution.

Responsibilities:

+ Receive and respond to requests received by phone, email from clients and internal partners;

+ Troubleshoot, research, and respond to client account and treasury service issues, questions and inquiries;

+ Assist clients with completing deposit account documentation for account opening, implementation and maintenance of Treasury Services;

+ Engage with the multiple internal partners to address client requests, account openings, treasury service implementations and internal requests.

Requirements:

+ Minimum of 2-5 years of banking experience, preferably in a client facing role

+ Proven customer service skills and experience

+ Treasury management product experience, understanding of cash management including but not limited to Receipts (Lockbox and ROL), Payments management (foreign exchange, domestic/international wires, ACH and Account Transfers), Information Reporting and Transaction Services (Image).

+ Excellent verbal and written communication skills

+ Problem/solving/analytical and organizational skills

+ Great interpersonal skills. Positive Attitude. Team Player. Flexible

+ Willingness to learn and adapt and lead changes as needed

+ Must have excellent verbal and written communication skills

+ General PC, Windows, word, power point, Outlook and Excel Knowledge

+ General Understanding of the Global market

Other Qualifications:

+ Candidate must also be comfortable with constant change and balancing competing priorities in a fast paced environment

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the “EEO is the Law” poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the “EEO is the Law” Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\EEO\Supplement\Final\JRF\QA\508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .