Client Solutions Manager, Financial Services

at Meta in Chicago, Illinois, United States

Job Description

Summary:

The Client Solutions Manager (CSM) for Meta’s Global Business Group plays a crucial role in driving success by fostering strong client relationships and being an expert in platform, products, media strategy, and measurement for our Fortune 1000 advertisers. This position requires a consultative approach using data analytics to develop tailored solutions while closely collaborating with team mates and cross-functional partners to generate revenue and build relationships. To excel in this role, one needs high levels of consultative skills, analytical abilities, proactiveness, and a solution-driven mindset while working in a fast-paced, team-oriented environment under tight deadlines.

Required Skills:

Client Solutions Manager, Financial Services Responsibilities:

1. Oversee account operations (e.g. troubleshooting issues, account set up, etc.) Work and collaborate with diverse group of internal cross-functional teams to project manage complex workstreams

2. Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments

3. Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)

4. Act as a product & insights expert, in partnership with Client Partner, to identify and implement marketing solutions that drive measurable business results for our partners

5. Craft narratives and recommendations pairing custom insights with creative ideas for presentations to sr. business stakeholders

6. Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations

7. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership

8. Domestic travel up to 30% required

Minimum Qualifications:

Minimum Qualifications:

9. 3+ years of experience in performance marketing and/or account management roles

10. Expertise in analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights.

11. Effective presentation skills to senior executives

Preferred Qualifications:

Preferred Qualifications:

12. Experience with business case modeling and market/opportunity sizing

13. Experience Meta’s full suite of advertising solutions

14. Experience working cross-functionally with Product teams to improve products features and functionalities

15. Prior experience in Financial Services or Insurance categories

Public Compensation:

$29.81/hour to $100,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.