Ethics & Compliance Program Manager

at ServiceNow, Inc. in Chicago, Illinois, United States

Job Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we’re proud to be one of FORTUNE 100 Best Companies to Work For® and World’s Most Admired Companies.

Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv\_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

The ServiceNow Ethics & Compliance (E &C) team is a part of the larger ServiceNow Legal organization serving as stewards of our ethics culture, champions of ServiceNow Code of Ethics and policies, and trusted advisors driving integrity across the company and helping the business innovate and execute.

As part of the Office of the Chief Ethics & Compliance Officer (CECO), we are hiring an experienced program manager who is proficient in delivering mulitiple key initiatives within a fast paced environment. This role will help drive strategic initiatives and programs across the various E &C departments and operationalization of primary CECO initiatives.

What you get to do in this role:

+ Work for a customer centric enterprise with the commitment to provide efficient and effective solutions for businesses, and having a strong employee culture

+ Efficiently manage E&C strategic programs by using organizational change management best practices

+ Responsible for tracking and reporting program portfolio status to CECO on a regular basis

+ Support E&C awareness communication plans across the enterprise, in collaboration with regional and functional leads

+ Partner with E&C Leadership and their teams for managing end-to-end execution of identified strategic programs

+ Drive creation and management of E&C Change Management plans and communications

+ Develop trusted relationships with key stakeholders to support in achieving strategic program objectives

+ Create a collaborative team environment that fosters trust, creativity, and learning

In order to be successful in this role, you will need the following:

+ 8+ years of program or project management, experience in the Governance, Risk and Compliance field

+ Experience in owning program strategy, end to end delivery, and communicating results to senior leadership

+ Excellent communication skills with the ability to influence and work cross-functionally

+ Experience using data and metrics to determine and drive improvements

+ Experience working across various stakeholders within multiple functions and regions

+ Experience launching new cross-functional programs and governance structures, by defining scope, goals and requirements

+ Experience in change management and driving adoption of new processes, decisions, and tools

+ Demonstrated ability to influence decisions, manage multiple projects, prioritization, planning and task delegation

+ Strong analytical, problem solving, decision-making skills

+ Prior experience at a SaaS, PaaS Cloud company

+ Lean Six Sigma black belt preferred

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

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