at Land O'Lakes Inc. in Effingham, Illinois, United States
Job Description
Account Manager
The Account Manager serves as the lead point of contact for the assigned member-owners and customers of WinField United and is accountable for the full WinField United portfolio. Responsibilities include developing and maintaining long-term relationships with CEO's, General Managers, Agronomy Managers, and other key sales leaders. These relationships should translate into the owner being equipped to meet the needs of the grower of tomorrow.
This role is remote and will work with customers in the Effingham, IL geography. The successful candidate must live in the area.
Duties and Areas of Responsibility
Relationship Building
- Builds trusted partnerships with CEO's, General Managers, Agronomy Managers, and other key leaders
- Partners with owners by thinking strategically and making connections across the system
- Aligns and communicates internally with the Region Sales Director and sales team
- Understands and communicates value proposition to owner including patronage, programs, pricing, and other resources
- Utilizes Salesforce and other customer relationship management tools to ensure clear communication and internal coordination
- Manages relationships with partners and manufacturers
Owner Alignments and Master Alignment Plans (MAP)
- Manages and grows the WinField United and owner business by setting the sales strategy that meets both the customer and WU business needs. Leads development, implementation, and execution of Account Plan for each assigned owner.
- Ensures MAPs are robust and meaningful and are inclusive of basic manufacturer alignment and direction.
- Coordinates and aligns internal resources to maximize our investments with owner network.
- Measures progress and resolves issues as they arise. Serves as key communicator across organization and with owner related to Account Plan execution.
- Serves as liaison between company leadership and the owner on issues, changes, and daily management of the alignment agreements.
Solution Delivery
- Earns owner commitment of key programs, services, and solutions across the full WFU portfolio
- Ensures a positive customer experience is delivered via WFU's structured delivery plan
- Ensures the timely and successful delivery of our solutions according to owner needs and objectives resulting in profitable sales. Serves as an expert to owners on full portfolio of products and services to ensure they are equipped to meet the needs of the grower of tomorrow. Works in conjunction with Marketing to negotiate pricing and successful implementation of CP, Seed and Services programs
- Drives WinField United strategies at the owner level and clearly communicates progress of initiatives internally and externally; forecasts and tracks key metrics
- Develops new business with existing owners and identifies areas of improvement. This includes but is not limited to carbon credits, grain orientation, grower financing and prescription programs.
- Applies the brand ladder to deliver partner and proprietary brand strategies
- Understands and tracks competition and shares market intelligence
Job Scope:
Responsible for the following Key Performance Indicators (KPI's):
- Sales and profitable growth targets
- Gross margin
- Strategic imperatives
- Account Plan execution
- Managing expenses within budget
Required Qualifications:
- Bachelor's degree in agriculture or business-related field plus 7-10 years of industry, direct sales experience...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
