at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
We are seeking a proactive and experienced Software Risk and Control officer to oversee our software development lifecycle, ensuring robust risk management practices, effective incident, problem, and change management, insightful incident data analysis, vulnerability management, disaster recovery (DR) planning, software capacity management, risk assessment, resilience planning, and continuous productivity improvements. As a pivotal member of our technology team, you will collaborate closely with software engineers, project managers, and stakeholders to maintain high standards of quality and reliability in our software products.
Responsibilities:
- Software Risk Management:
- Develop and implement risk management strategies to identify, assess, and mitigate potential risks throughout the software development lifecycle.
- Conduct regular risk assessments and audits to ensure compliance with internal policies, industry standards, and regulatory requirements.
- Establish and maintain effective controls and procedures to mitigate identified risks.
- Incident Management:
- Lead the incident management process, ensuring timely resolution of software-related incidents and minimizing impact on operations.
- Coordinate incident response activities, including root cause analysis and post-incident reviews.
- Perform incident data analysis to identify trends, patterns, and commonalities, facilitating proactive measures to prevent future incidents.
- Problem Management:
- Manage the problem management process to identify underlying causes of recurring incidents and implement permanent resolutions.
- Collaborate with cross-functional teams to prioritize and address critical problems impacting software performance and reliability.
- Drive continuous improvement initiatives to enhance system stability and minimize disruptions.
- Change Management:
- Develop and oversee change management processes to ensure controlled and efficient deployment of software changes and updates.
- Implement change control mechanisms to assess the impact of changes on software functionality, security, and performance.
- Vulnerability Management:
- Manage vulnerability assessments and remediation efforts to protect software systems from security threats and vulnerabilities.
- Coordinate with security teams to prioritize and address identified vulnerabilities in a timely manner.
- Disaster Recovery (DR):
- Develop and maintain disaster recovery plans and procedures to ensure rapid recovery of software systems in the event of disruptions or disasters.
- Conduct regular DR tests and exercises to validate the effectiveness of recovery strategies and refine plans as needed.
- Software Capacity Management:
- Monitor and analyze software capacity to ensure systems meet current and future performance demands.
- Plan and implement capacity upgrades and optimizations...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
