Sr. Systems Business Analyst

at First American in Minneapolis, Minnesota, United States

Job Description

Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoDefine business processes and system alignment. Translate business requirements into system definitions and solutions. Strategic partner, acting as liaison between the user community and the technical applications development staff (may include offshore staff). Resolve system problems to ensure customer processes run smoothly. Document business processes, training procedures, standard operating procedures, project status, etc. Implement system alignment with business processes.

HOW YOU'LL CONTRIBUTE
Technical and implementation focus is on providing standard and customized applications to resolve business needs/issues.
Identifies business system requirements and related business/application solutions over a complete business process.
Develops new customizations with design, documentation, testing and training.
Conducts business process evaluations to gain technical knowledge of business requirements.
Writes and maintains system documentation
Required to perform duties outside of normal work hours based on business needs.
Other duties as assigned

WHAT YOU'LL BRING
Required Education, Experience, Certification/Licensure
Generally requires BS Degree or equivalent work experience
Typically have 4-7 years of directly related experience.
CBAP (Certified Business Analysis Professional) certification preferred

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Excellent organizational and project management skills.
Considers the business implications of the application of technology to the current business environment.
Solid working knowledge of standard features and functions of multiple applications/modules to field, analyze and resolve customer issues/problems.
Strong written and oral communication skills in order to define business and technical parameters and lead team to meet business requirements.
Identifies problems, researches alternatives, prepares presentations, drives solutions, tests to confirm, gains consensus, and implements solutions for multiple applications within multiple functions.
Strong working knowledge of Data Analysis and/or relational databases.
Standard Microsoft Office skill set.
Strong working knowledge of system integrations and supporting technologies.
COMPLEXITIES & IMPACT
Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures.
Troubleshoots a wide variety of complex problems and identifies solutions within broad application and functional expertise
Perform Data Analysis by collecting, analyzing, and summarizing data
Validate and/or create Quality Assurance Test Cases and/or perform testing
Conduct/contribute to business acceptance testing.

SUPERVISION RECEIVED OR EXTENDED
No Supervision of others
Works under general direction.
Mentors and advises less experienced Business Systems Analysts, monitoring project status.
Uses expertise of other Business Systems Analysts and leverages a wide range of additional resources to explore/implement complex customized applications as a solution.
May lead an implementation team or lead a medium sized project in a project management type role.

Salary Range: $75,375.00-$125,600.00
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an... For full info follow application link.

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.