at First American in Minneapolis, Minnesota, United States
Job Description
Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We DoOversees, develops and delivers training programs for First American employees and/or external customers to meet organizational and learner needs. Partners with business leaders to identify training needs, standardizes training initiatives, tracks and reports on training success. Conducts multiple training delivery methods in an individual or group setting. Promotes efficiency and competitive advantage by developing the skills of staff and end users. This job family includes technical training.
A seasoned, experienced professional with a wide range of experience, uses professional concepts to resolve issues in creative and effective ways. Manages a diverse and wide range of training projects and initiatives. Expertise in more than one area. Develops creative solutions and drives change.
Essential functions are typically described in terms of training delivery and development, analyzing data, driving change, negotiating for resources, influencing outcomes, etc.
Job Description
What You'll Be Doing
* Responsible for training programs/initiatives and training outcomes for organization employees and/or external customers
* Partners with management to identify and develop training solutions to solve a wide range of business issues
* This role could operate as a functional training manager for a program, functional unit, or area
* Conducts needs analysis and confers with management to gain knowledge of work situations requiring training
* Determines training needs, develops plans/curriculum, and conducts training sessions.
* Using subject matter expertise, develop new training programs for targeted use, assessing content, target audiences, and program deliverables
* May evaluate training programs and conduct return-on-investment studies.
* Selects appropriate instructional procedures or methods to deliver effective training
* Vendor management of partners that deliver training programs
* May travel to remote locations to assess needs and deliver training.
Job Complexities & Impact
* Uses skills as a seasoned, experienced professional with an extensive knowledge base of industry practices and established policies and procedures
* Exercises wide latitude in determining objectives and approaches to critical assignments
* Ability to establish and maintain effective working relationships at the senior management level across functional groups and business units
Supervision Received or Extended
* Typically does not have formal supervisory responsibility but may mentor less experienced team members
* Works independently with supervisory consultation
What You'll Bring
* Extensive knowledge of instructional design theory and/or learning principles
* Strong understanding of effective teaching methodologies and tools
* Extensive knowledge of traditional and modern training methods, tools and techniques
* Ability to present complex information to a variety of audiences
* Presentation skills
* Data gathering and analysis
* Facilitation skills
* Critical thinking to develop or asses training materials
* Strong project management skills
* Strong presentation skills within a group and/or one on one
* Possesses a clear understanding of assigned group(s)' business practices
* Strong organizational and analytical skills
* Strong critical thinking and decision-making skills
* Knowledge of modern training techniques and tools
* Excellent written and verbal communication skills
* Excellent interpersonal, relationship-building and teamwork skills
* Self-motivated; self-starter
* Experience managing projects with complex inter-dependencies, focusing on both long-range projects and immediate tasks
* Proficient in Microsoft Word, Excel and PowerPoint
Salary Pay Range: $$75,375.00-$100,475.00
This hiring range is a reasonable estimate of the base... For full info follow application link.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
