at Alight Solutions LLC in Chicago, Illinois, United States
Job Description
Our Story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."
Our Values
Champion People - be empathetic and help create a place where everyone belongs.
Grow with purpose - be inspired by our higher calling of improving lives.
Be Alight - act with integrity, be real and empower others.
It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
About the Role
This role is a strategic leader responsible for directing a team of account-dedicated clinical and non-clinical staff. They will oversee a disability and leave management program dedicated to one client.
They define, develop, implement, and lead all aspects of STD, Family Medical Leave, Company Leaves, and Medical Accommodations services to the client.
Responsibilities
*Mentoring and inspiring colleagues & people leaders to exemplify our Values. Embraces Continuous Performance Management and ensures all colleagues have opportunity to learn and grow their careers.
*Monitoring leading indicators, trends, and performance outcomes, and develops strategies to achieve optimal results. Partners with Account Management and the Reporting and Analytics Team to ensure key metrics are current.
*Delivering exceptional cross-functional collaboration with key partners across the organization. Partner with Account Management, Leave Solutions CMO, and Program team to envision and implement promised results.
*Managing relationship with Client, brokers / agencies, and account management team. Collaboration with internal partners including product, sales support, and analytics.
*Serving as primary point of contact for client leadership team and holds a key role in meetings.
*Directing operational changes on clinical case management strategies for unique scenarios. This may or may not trigger the need to revise our best practice protocols for client.
*Providing close oversight of implementation of training of staff on instituting new protocols and ensures service adherence.
*Maintaining up-to-date knowledge of industry trends in integrated disability and absence management.
*Assessing and evaluating business/technology partners to integrate products on various platforms.
*Managing departmental budget and planed effectively for responsible growth.
*Executing performance management cycles. Establishing performance metrics with clear systems of measures and accountabilities that drive results.
*Ensuring that an effective system of regulatory compliance and internal controls have been maintained.
Requirements
*Possess a Bachelor's in nursing or similar health care field.
*5+ years of clinical health care experience.
*7+ years operations/service delivery experience within the absence, disability, benefits administration, or related field
*3+ years of experience in a senior clinical people leader role.
*Demonstrate ability in developing and executing strategy, and in delivering operational excellence.
*Possess a performance improvement mindset. Also, a proven ability to leverage data & analytics to drive decision making and process improvement.
*Able to motivate and inspire teams, and to maintain excellent colleague engagement.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number... For full info follow application link.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an
