at ConvergeOne in Bloomington, Minnesota, United States
Job Description
Director, Revenue Operations - C1 Gov
Job Locations
US-Virtual Office
Position Type
Regular Full-Time
Requisition ID
2024-6120
Category
Sales
C1 Company Overview
C1: 1 Contact, 1 Connection, 1 Choice
C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.
Overview
Summary
The Director of Revenue Operations plays a crucial role in optimizing revenue generation processes, fostering cross-functional collaboration, and ensuring the seamless alignment of sales, marketing, and finance efforts.
Responsibilities
Essential Functions
Revenue Optimization:
Drives consistent attainment of revenue targets through collaboration with key stakeholders.
Collaborates with leadership and sales teams to identify upsell and cross-sell opportunities within the existing customer base.
Sales and Marketing Alignment:
Works with the CTO and other key stakeholders, implement and manage marketing plans and strategies to ensure marketing efforts are targeted to key focus areas, customers and lines of business.
Facilitates communication and collaboration between sales and marketing resources.
Develops joint KPIs and performance metrics for both areas to ensure shared accountability for revenue goals.
Supports marketing activities such as trade shows, seminars and events.
Data Analysis and Reporting:
Utilizes advanced analytics tools to extract actionable insights from large datasets.
Develops and maintains comprehensive dashboards and reports to provide real-time visibility into key revenue metrics.
Identifies trends and patterns to inform strategic decision-making and adjust revenue strategies accordingly.
Sales Enablement:
Implements sales enablement technologies to streamline processes and empower the sales team.
Develops and delivers training programs to ensure the sales team is equipped with the latest product knowledge and sales techniques.
Collaborates with sales leadership to optimize sales territories and set realistic, achievable targets.
Coordinates on-boarding and orientation for new sales team members.
Keeps team informed on campaigns, sales promotions, training and processes.
Forecasting and Budgeting:
Works closely with key stakeholders to create accurate revenue forecasts based on historical data, market trends, and sales pipelines.
Monitors performance against budgets and forecasts, providing regular updates to executive leadership.
Conducts scenario analysis to identify potential risks and opportunities in revenue projections.
Cross-Functional Collaboration:
Fosters a culture of collaboration and open communication between departments.
Leads cross-functional initiatives to address challenges and capitalize on opportunities that span multiple business functions.
Acts as a bridge between sales, marketing, finance, and operations to ensure alignment on overarching business objectives.
Process Optimization:
Conducts regular reviews of existing processes to identify bottlenecks and inefficiencies.
Implements improvements and optimizations to enhance the overall efficiency of revenue-related workflows.
Monitors key performance indicators (KPIs) to measure the success of process enhancements.
Technology Integration:
Evaluates and recommend the adoption of new technologies and tools to enhance revenue operations.
Oversees the use of CRM systems, marketing automation tools, and analytics platforms to create a cohesive and data-driven revenue ecosystem.
Additional Specific Duties and Responsibilities
Motivates direct reports to perform at a high level
Helps coordinate internal processes for ISO compliance
Manage and direct work associated with federal compliance matters
Oversees management of C1 Gov GSA Schedule
Qualifications
Required Qualifications
Bachelor's Degree
2+ years of successful revenue operations experience
Proficiency in Microsoft Word, Outlook and Excel
Desired/Preferred Qualifications
Marketing experience
Experience with sales pipeline management tools, i.e. Salesforce
Additional Information
C1 BENEFITS
* 401(k) Plan (35% match per dollar up to 10%)
* Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
*... For full info follow application link.
EOE of Minorities/Females/Vets/Disability
