at Five Star Senior Living Inc. in Sterling, Illinois, United States
Job Description
Work With Purpose
At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.
The Opportunity
We are looking for a Dining Service Director to join our team. The Dining Service Director has the responsibility for leading the dining service team members toward client satisfaction with food quality and meal service. The successful leader will be responsible for developing effective working relationships with clients and team members while training and directing the team towards providing outstanding client and customer dining services.
What You'll Do
Lead and Develop:
Develops team members through training, coaching and mentoring to ensure strong operational performance.
Performs daily audits of safety, sanitation, food quality, meal delivery at point of service, and quality standards to optimize financial and operational performance.
Maintains weekly operating report to analyze performance to budget and ensures financial goals are met.
Conducts meetings with guests on a regular basis to ensure satisfaction with dining services.
Establish Standards:
Purchases food and supplies from authorized vendors to meet cycle menu requirements.
Attends appropriate guest food service committee meetings; conducts and monitors guest attitude surveys.
Maintains compliance standards for meal service and food quality.
Works with client in maintaining safe work environment in facility.
Performs tasks and input for weekly operating report, cash handling procedures, and other financial reports.
What You'll Bring
Experience & Education
BS/BA in Food Science, Nutrition, Culinary Arts, Hotel/Restaurant/Hospitality Management, preferred
Certified Dietetic Manager Program (or state equivalent or degree equivalent), preferred
Minimum 3 years related experience at Dining Services Director level or equivalent
We Got You
We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.
Comprehensive Medical/Dental/Vision
401k + Match
Competitive PTO
Life, Disability & other supplemental benefits
Professional Development Funds
Wellness Coaching & Personal Support Benefits
Recognition & Reward Programs
Is This You?
Beyond checking off the boxes, we're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.
Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
Embraces Change - You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.
EEOC
Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability,... For full info follow application link.
EEOC
Five Star prohibits discrimination against any employee or applicant for employment with regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability or veteran status. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
