Retail Key Holder-Danada Square West

at Bath & Body Works in Wheaton, Illinois, United States

Job Description

Retail Key Holder-Danada Square West

Brand: Bath & Body Works

Location: Wheaton, IL, US

Location Type: On-site

Job ID: 04C67

Job Area: Store: Sales and Support Associate

Employment type: Part-time

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.

Responsibilities

+ Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues

+ Provide individual and team performance feedback and recommendations to managers

+ Lead and model selling and customer experience standards

+ Display knowledge of product, company policies and store strategies

+ Set the direction and goals for the day/shift when associates arrive for work

+ Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information

+ Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive

+ Maintain policies and procedures

+ Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed

Qualifications

+ Preferably an existing sales associate that aspires to a management role

+ Ability to foster a customer-focused selling culture

+ Demonstrated selling and operational results

+ Available for varied weekly shifts including weekend, closing and peak shifts

+ Ability to provide in the moment coaching to associates

Education

+ High School D