at Quad in Chicago, Illinois, United States
Job Description
Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.
We offer “Risers” the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We’re looking for talent like you who can continue to elevate our work and culture.The Account Manager works in conjunction with the Senior Account Manager to fulfill Internet marketing programs for our clients. The Account Manager will assist in client engagement activities, including planning, execution, management and strategic analysis. The Account Manager will support the account management team and is responsible for building and maintaining a strong working relationship with all clients. They will work closely with our clients and internal teams to kick off projects and keep them on track. The Account Manager will have superior organizational skills and time management skills as s/he will be expected to manage the deliverables and scope all of our existing client work. The person must possess a service-oriented, positive attitude towards clients and colleagues, coupled with an appreciation of business realities and achieving deadlines.
KEY RESPONSIBILITIES
+ Develop and execute interactive marketing strategies that enhance and exceed overall client performance expectations
+ Demonstrate deep understanding of client’s marketing strategy and can extract insight from campaign data, identify relevant trends and provide well developed proactive recommendations to achieve longer term client marketing goals and objectives
+ Share responsibility for 100% client retention by working with the leadership team to maintaining mid to senior level relationships allowing us to: proactively identify client risks or opportunities and managing client teams to effectively respond to these client needs
+ Communicate progress of revenue to budget forecast to the leadership team throughout the year
+ Develop potential for new platform/defining work
+ Assist channel teams to complete client deliverables
+ Increase account size in revenue potential
+ Anticipate client questions and provide thought out answers/solutions
+ Articulate complex ideas/problems to clients
+ Always think about how we can better serve our clients and grow their business
+ Go above and beyond the call of duty to delight the client and deliver excellent service
+ Able to sell and present work in conjunction with Sales and Marketing team
+ Exceptional problem-resolution skills including the ability to think creatively in the development of ideas/solutions that will contribute value in a dynamic, client-centered environment
JOB REQUIREMENTS
Education: Bachelor’s degree preferred
Experience: 4+ years of industry specific experience required+ Exceptional problem-resolution, including the ability to think creatively in the development of ideas/solutions that will contribute value in a dynamic, client-centered environment
+ Strategic and creative thinking – always focusing on innovative, but measurable client solutions
+ Extremely ambitious and hard working
+ Self-motivated
+ Results-and detail-oriented
+ Deeply familiar and passionate about the World Wide Web and online marketing
+ Excellent communication skills – written and verbal
+ Excellent knowledge of Excel
+ Able to work with minimal supervision while maintaining focus and productivity, but knows when to ask for help when needed
+ Flexible, able to quickly adapt to new situations
+ Champion Rise culture
We offer “Risers” the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We’re looking for talent like you who can continue to elevate our work and culture. To view full details and how to apply, please login or create a Job Seeker account